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Waggel: Pet insurance reviews

View other Waggel products
4.15
Based on 1,259 reviews, last reviewed 2nd Sep 2026
200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Great triage system with an app which is super helpf... Great triage system with an app which is super helpful and not always pushing for vet visits. Reasonable price but I do have quite a high excess to ge... Read more Reviewed on: 2nd September 2026
Dan-'s avatar
Dan-

Latest lowest rating:

1

Triage service sucks They have this policy where you have to first go through a digital call with a vet before you can visit a vet. If you visit a vet first and don’t do ... Read more Reviewed on: 31st July 2026
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Ken B
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About this product

Waggel offers lifetime pet insurance policies that cover the big stuff like dental care, cancer and diabetes.

Waggel gives all members access to 24/7 vet care, a triage service, behaviour and nutrition support.

Waggel pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Waggel before, you can also leave a review and share your experience.

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Waggel Pet insurance reviews (1259)

Easy sign up and ease of managing account

4
Easy sign up and ability to see/change the majority of things online is exceptional. Haven't had to access insurance thus far, touch wood. Reviewed on: 12th August 2020
Shrij's avatar
Shrij

Easy & Simple

5
Great cover, great customer service. Reasonably priced pet insurance. Easy to set up and simple to understand. Reviewed on: 12th August 2020
Bex Baxter's avatar
Bex Baxter

Easy to set up and access

5
I have not long joined Waggel but when I set it up I was impressed that it was so easy to set up and access. I was also impressed that it had such excellent support only fingertips away at such a competitive price. Reviewed on: 12th August 2020
sburdett's avatar
sburdett

Easy to understand insurance with great benefits that I can actually use

5
So pleased to be with Waggel insurance, it gives me peace if mind, protects my dog and doesn't break the bank! The free First Vet membership is a great benefit that I have used a couple of times already. Would 100% recommend to a friend. Reviewed on: 12th August 2020
Joanna Brown 's avatar
Joanna Brown

Simply the Best

5
Pricing very competitive On-line response almost immediate Had to make a claim which was settled ultra fast - our Vet said it was the 'easiest claim they had ever handled'! Second puppy now insured with Waggel Reviewed on: 12th August 2020
Ian's avatar
Ian

Fabulous company

5
Always at hand if you need them, very reasonable prices, wouldn’t trust my pooch with any other company Reviewed on: 12th August 2020
Alan Debbie Rollins's avatar
Alan Debbie Rollins

Waggel this is what brought me to you

5
Not had to use you yet Reviewed on: 12th August 2020
Teresa Passey's avatar
Teresa Passey

Quick, easy, competitive.

4
Start to finish the process of getting a quote to signing everything off was fast and easy. The cover is competitive in terms of what is offered, with an easy approach to adding more ontop and the prices are among the lowest I could find. Have no doubt that should I ever need to use it for my little furball (fingers crossed I'll never have to) the process for claims would be as straight forward. Reviewed on: 12th August 2020
Jordan Collins's avatar
Jordan Collins

Friendly and fun

5
Easy to apply online and so friendly when I needed to speak to somebody. Ñew and fun! Makes such a change from other companies. Reviewed on: 12th August 2020
Lorraine Coll's avatar
Lorraine Coll

Simple, easy and affordable

5
Bought insurance for two kittens. Process and site really easy to navigate. Reviewed on: 12th August 2020
Cat 's avatar
Cat

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