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Waggel: Pet insurance reviews

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4.74
Based on 1,245 reviews, last reviewed 23rd Jan 2026
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
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Latest highest rating:

5

Easy experience, and good deal. Easy experience, and good deal. A little too over the top with communications during the quoting process and marketing since but provide some really g... Read more Reviewed on: 25th March 2025
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jake_sandford

Latest lowest rating:

1

Worst pet insurance ever! Waggle refused to pay our claim for an emergency vet treatment when our dog had breathing problems. Referred it to a pre existing condition when our d... Read more Reviewed on: 23rd January 2026
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Simon
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About this product

Waggel offers lifetime pet insurance policies that cover the big stuff like dental care, cancer and diabetes.

Waggel gives all members access to 24/7 vet care, a triage service, behaviour and nutrition support.

Waggel pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Waggel before, you can also leave a review and share your experience.

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Waggel Pet insurance reviews (1245)

Excellent service with extras

5
So far Waggel has been excellent. They are very easy to use and their platform just seems to work better than any other insurance I've seen. The addition of having a dog behaviourist available to book appointments with really takes them to the next level Reviewed on: 12th August 2020
MHC's avatar
MHC

Brilliant, easy and user friendly insurance

5
I am a rookie when it came to insurance but the guys at Waggel helped me understand what I would need and quite frankly, didn't need! The benefits that come with being a member are second to none and their customer service is great. I would 100% recommend Reviewed on: 12th August 2020
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Mori93

The most competitive company I researched

5
I came across Waggle online, a pop up advert and decided to look into it. I’m glad I did, as for the lifetime cover I needed for our new puppy, Waggle was the most competitive and extremely easy to set up. Affordable and I’m very pleased with our cover. Reviewed on: 12th August 2020
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Laura

Awesome insurance

5
Only got my puppy few months ago, I searched for a while to find the « perfect » insurance. I wanted something easy and different which offered online services. Out of all, Waggel seemed the best! I didn’t have any use of it as of yet and hope I won’t ever, but I’m happy to know that if I need a vet consultation for a small issue I can get one online easily. And I have seen loads of incentive which are given to all customers. Reviewed on: 12th August 2020
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Adeline Jaulin

Cheaper than all the others

5
Haven’t had to use them yet but the quote came in the cheapest Reviewed on: 12th August 2020
Lucy's avatar
Lucy

Pet Insurance - The easy way!

5
When it came to looking at pet insurance from our little Pug Daphne, there were a number of providers. With Waggel I was able to custom my insurance based on what I needed and the cover options were fantastic. It was an easy process and the benefits they provide out shine other providers. From offers that allow you discount on purchases for your pet to the amazing benefit of free vet consultations via FirstVet. This is a fantastic service and amazing that this is provided free with Waggel! Highly recommend and wouldn’t consider changing providers! Reviewed on: 12th August 2020
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Ryan Houghton

Unbeatable pet insurance

5
After comparing several pet insurance groups found this unbeatable,none of the others could compare. Reviewed on: 12th August 2020
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Kazzlozz

Professional, easy, tailored

5
Excellent to work with and take (some) of the stress of owning a pet away. Reviewed on: 12th August 2020
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HFletch

Wagtastic

5
I'm not one for waxing lyrical about insurance (who does though?), but I'm quite happy to shout out Waggel - at a minimum they make pet insurance feel human, they talk the talk like passionate animal lovers and I trust that they would walk the walk (on multiple limbs if needed), that said I hope I never need them. Waggel, man's best friends, best friend. Reviewed on: 12th August 2020
Andy T's avatar
Andy T

Low cost & simple

5
Waggel have made my pet insurance simple from day 1, and were the cheapest provider I found. Using their website and reaching out to them is so simple, I’m sold! Reviewed on: 12th August 2020
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Becky

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