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Waggel: Pet insurance reviews

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4.75
Based on 1,248 reviews, last reviewed 24th Mar 2026
300% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
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90%
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Latest highest rating:

5

Waggle was easy to use and add more of my pets, I ha... Waggle was easy to use and add more of my pets, I have 4 with different requirements. Process was easy. Reviewed on: 24th March 2026
Sara F's avatar
Sara F

Latest lowest rating:

1

Worst pet insurance ever! Waggle refused to pay our claim for an emergency vet treatment when our dog had breathing problems. Referred it to a pre existing condition when our d... Read more Reviewed on: 23rd January 2026
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Simon
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About this product

Waggel offers lifetime pet insurance policies that cover the big stuff like dental care, cancer and diabetes.

Waggel gives all members access to 24/7 vet care, a triage service, behaviour and nutrition support.

Waggel pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Waggel before, you can also leave a review and share your experience.

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Waggel Pet insurance reviews (1248)

Quick, great price point and hassle free

5
Waggel are fantastic, the platform is visually clean and easy to navigate with easy tools to decide what level of insurance you want - we chose them initially as they felt much more forward thinking than the competitors we researched, such as the ease with which you can put in the claim digitally. Always get a quick and helpful response and I feel confident that although we haven’t claimed on our dog yet, if we need to in the future we will not have any problems. The pricing we found much more accessible than many companies we looked at too and so glad we found them! Reviewed on: 12th August 2020
Rachel Browne 's avatar
Rachel Browne

Easy to use and great coverage

5
I have loved my experience with Waggel to insure my greyhound. It was very easy to compare their offerings and navigate the website to find the best plan for her needs. Once you’re a member, the site is still incredibly easy to navigate and there are so many great discounts and offerings available to try new products, get advice on your dog’s behaviour, get medical advice, etc. I haven’t yet had to make a claim but reading through the process it is quite straightforward and helps me to feel confident that I can get her the best help possible if anything unexpected were to happen. Definitely recommend Waggel if you’re looking for pet insurance! Reviewed on: 12th August 2020
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Shona

Great value for money

5
I joined Waggel in May. They had a great introductory offer of 2 months free! My monthly payments are affordable and i feel very assured that my dog has the best cover possible Reviewed on: 12th August 2020
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Zoe Harding

Excellent service with extras

5
So far Waggel has been excellent. They are very easy to use and their platform just seems to work better than any other insurance I've seen. The addition of having a dog behaviourist available to book appointments with really takes them to the next level Reviewed on: 12th August 2020
MHC's avatar
MHC

Brilliant, easy and user friendly insurance

5
I am a rookie when it came to insurance but the guys at Waggel helped me understand what I would need and quite frankly, didn't need! The benefits that come with being a member are second to none and their customer service is great. I would 100% recommend Reviewed on: 12th August 2020
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Mori93

The most competitive company I researched

5
I came across Waggle online, a pop up advert and decided to look into it. I’m glad I did, as for the lifetime cover I needed for our new puppy, Waggle was the most competitive and extremely easy to set up. Affordable and I’m very pleased with our cover. Reviewed on: 12th August 2020
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Laura

Awesome insurance

5
Only got my puppy few months ago, I searched for a while to find the « perfect » insurance. I wanted something easy and different which offered online services. Out of all, Waggel seemed the best! I didn’t have any use of it as of yet and hope I won’t ever, but I’m happy to know that if I need a vet consultation for a small issue I can get one online easily. And I have seen loads of incentive which are given to all customers. Reviewed on: 12th August 2020
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Adeline Jaulin

Cheaper than all the others

5
Haven’t had to use them yet but the quote came in the cheapest Reviewed on: 12th August 2020
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Lucy

Pet Insurance - The easy way!

5
When it came to looking at pet insurance from our little Pug Daphne, there were a number of providers. With Waggel I was able to custom my insurance based on what I needed and the cover options were fantastic. It was an easy process and the benefits they provide out shine other providers. From offers that allow you discount on purchases for your pet to the amazing benefit of free vet consultations via FirstVet. This is a fantastic service and amazing that this is provided free with Waggel! Highly recommend and wouldn’t consider changing providers! Reviewed on: 12th August 2020
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Ryan Houghton

Unbeatable pet insurance

5
After comparing several pet insurance groups found this unbeatable,none of the others could compare. Reviewed on: 12th August 2020
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Kazzlozz

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