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Waggel: Pet Insurance reviews

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4.72
Based on 1,243 reviews, last reviewed 18th Jun 2025
100% increase in 5 star reviews
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Latest highest rating:

5

Easy experience, and good deal. Easy experience, and good deal. A little too over the top with communications during the quoting process and marketing since but provide some really g... Read more Reviewed on: 25th March 2025
jake_sandford's avatar
jake_sandford

Latest lowest rating:

1

Waggel will add "triage" to your policy without aski... Waggel will add "triage" to your policy without asking, then refuse to remove it when you notice. ONly way to remove it is to cancel and restart the p... Read more Reviewed on: 18th June 2025
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sam
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Waggel Pet Insurance reviews (1243)

Great follow up.

5
Got my own appointed advisor to go too for help and advise Sd Reviewed on: 12th August 2020
Richard Funnell's avatar
Richard Funnell

Easy online service

5
The process to sign up was easy and pleasant, I like that they use your pet's name on the policy and the website is simple and modern. I haven't needed to claim and hope I won't have to, but the peace of mind is nice to have. Reviewed on: 12th August 2020
Stewit-W's avatar
Stewit-W

Great Company

4
Great small insurance company. Very personal, excellent contact from beginning to end of claims. Reviewed on: 12th August 2020
SBL's avatar
SBL

Easy and professional

5
A great friendly service, that is professional and an easy to use online platform. Reviewed on: 12th August 2020
Hannah Brown's avatar
Hannah Brown

Resting easy with Waggel

5
The sign up process was easy peasy, the contact I have had with them has been quick and effortless. I am relaxed knowing that they’re there if we need them, but not hassling me when I don’t! Reviewed on: 12th August 2020
Elizabeth Kidd's avatar
Elizabeth Kidd

Great customer interaction

5
Easy to get hold of, web chat works really well. Very responsive to my questions and followed up to ensure I was satisfied before closing the case even with my inactivity. Reviewed on: 12th August 2020
Josh James's avatar
Josh James

Very simple and no nonsense!

5
Incredibly easy to register with Waggel and communication is very good, would recommend to anyone looking for simple, no-nonsense pet insurance. Reviewed on: 12th August 2020
Rose's avatar
Rose

Great customer service

5
The online chat service is really helpful and user friendly. They go above and beyond to help you. Any claims are also handles quickly Reviewed on: 12th August 2020
Kate's avatar
Kate

Pet insurance should be easy

4
When we got our puppy the big pet insurance providers made everything so complicated. It wasn’t about cost for us - we just wanted to know what we were covered for and what we weren’t. Waggel made it so simple. There was no grey and we know exactly where we stand should we need our insurance. I would always recommend Waggel because I appreciate what they are trying to do and their service has been faultless. Reviewed on: 12th August 2020
Rosalind Ball's avatar
Rosalind Ball

Easy and clear

4
Easy and clear to set up and run. Smooth, no issues at all!! Reviewed on: 12th August 2020
Jo's avatar
Jo

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