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Waggel: Pet insurance reviews

View other Waggel products
4.74
Based on 1,245 reviews, last reviewed 23rd Jan 2026
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
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9%
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1%
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0%
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Latest highest rating:

5

Easy experience, and good deal. Easy experience, and good deal. A little too over the top with communications during the quoting process and marketing since but provide some really g... Read more Reviewed on: 25th March 2025
jake_sandford's avatar
jake_sandford

Latest lowest rating:

1

Worst pet insurance ever! Waggle refused to pay our claim for an emergency vet treatment when our dog had breathing problems. Referred it to a pre existing condition when our d... Read more Reviewed on: 23rd January 2026
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Simon
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About this product

Waggel offers lifetime pet insurance policies that cover the big stuff like dental care, cancer and diabetes.

Waggel gives all members access to 24/7 vet care, a triage service, behaviour and nutrition support.

Waggel pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Waggel before, you can also leave a review and share your experience.

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Waggel Pet insurance reviews (1245)

Amazing, easy and friendly

5
A great insurance, easy to set up and very friendly. Plus love the payment options. Reviewed on: 12th August 2020
Chantelle's avatar
Chantelle

amazing company, amazing service

5
Fantastic service from Waggel, they truly understand what's been missing and have fixed the problem for all us owners! Reviewed on: 12th August 2020
Tara Mahboub's avatar
Tara Mahboub

Great follow up.

5
Got my own appointed advisor to go too for help and advise Sd Reviewed on: 12th August 2020
Richard Funnell's avatar
Richard Funnell

Easy online service

5
The process to sign up was easy and pleasant, I like that they use your pet's name on the policy and the website is simple and modern. I haven't needed to claim and hope I won't have to, but the peace of mind is nice to have. Reviewed on: 12th August 2020
Stewit-W's avatar
Stewit-W

Great Company

4
Great small insurance company. Very personal, excellent contact from beginning to end of claims. Reviewed on: 12th August 2020
SBL's avatar
SBL

Easy and professional

5
A great friendly service, that is professional and an easy to use online platform. Reviewed on: 12th August 2020
Hannah Brown's avatar
Hannah Brown

Resting easy with Waggel

5
The sign up process was easy peasy, the contact I have had with them has been quick and effortless. I am relaxed knowing that they’re there if we need them, but not hassling me when I don’t! Reviewed on: 12th August 2020
Elizabeth Kidd's avatar
Elizabeth Kidd

Great customer interaction

5
Easy to get hold of, web chat works really well. Very responsive to my questions and followed up to ensure I was satisfied before closing the case even with my inactivity. Reviewed on: 12th August 2020
Josh James's avatar
Josh James

Very simple and no nonsense!

5
Incredibly easy to register with Waggel and communication is very good, would recommend to anyone looking for simple, no-nonsense pet insurance. Reviewed on: 12th August 2020
Rose's avatar
Rose

Great customer service

5
The online chat service is really helpful and user friendly. They go above and beyond to help you. Any claims are also handles quickly Reviewed on: 12th August 2020
Kate's avatar
Kate

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