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WeSwap: Travel Money reviews

Name: Travel Money
Rating: 4.91 (1877 reviews)

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4.90

Based on 1,877 reviews, last reviewed 9th Dec 2022

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

4

Slowly redeeming themselves Was very good in the early days. Had a wobble since reissue and new app. I wasn't able to load cash onto it for months! Recently has managed to sort i... Read more Reviewed on: 9th December 2022

Latest lowest rating:

1

BEWARE Terrible company, poor customer service, Don't reply to emails or telephone messages. BEWARE, have been trying to contact WE SWAP for months, They don't reply and have direct way to call them other than leaving voice messages. They are ... Read more Reviewed on: 21st February 2022

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About this product

Before we go off on our holiday, there's always a last minute dash for some travel money! With more and more options available, it really does pay to do a bit of research to find the best travel money company. Smart Money People is the place for WeSwap travel money reviews. If you've used WeSwap travel money before, why not write YOUR own review? You can help other travellers looking for honest WeSwap travel money reviews.

WeSwap Travel Money reviews (1877)

Review of the WeSwap, Travel Money:

Worst company ever

I have have been a WeSwap customer for a number of years and currently have a considerable dollar balance sitting in my account which I can’t access. I have not received a new card, cant order one in the App, the App shows a Zero balance and I am unable to get any response from my many complaints. Customer service is awful. Currently they have my money and I can't access this - pretty appalling all round. Reviewed on: 18th September 2021

EXCELLENT travel money card with great rates

WeSwap is as excellent travel money app and card that offers great rates on currency and is easy to top up wherever you are. Reviewed on: 27th April 2020

Peace of mind

Previously, when travelling, I would take cash and all my cards; now I will never travel without my WeSwap card. During a recent trip to the States my wallet was left in a taxi, after the initial panic and worry of losing my wallet, I remembered that I would be able to block the card via the app to prevent any unauthorised use of my card. I was angry at myself but had peace of mind that at least the balance on my card could not be accessed. I did however, after endless phone calls chasing a non responsive taxi driver, eventually get my wallet back. It was then duly unblocked within seconds ready to use again. Going forwards it will be the only card I have in my wallet whilst travelling abroad. Thank you WeSwap for the peace of mind having the card gave me. Reviewed on: 16th February 2020

Super simple but saved the day

You know how complicated dealing with banks over the phone can be - usually takes an hour or more and by the time you have tried and failed to remember obscure passwords and given them your blood group and retinal scan you have just about given up the will to live. Well not WeSwap! No, whilst walking in Greece one year I had one (of many senior moments) and could not remember my PIN number. B&B bill looming and panic setting in, i phoned WeSwap expecting to be told they would send a new PIN number to my home address........whilst I languished in a local gaol for non payment of debt. It was a Sunday and you were open with a lovely lady who told me my PIN number. I burbled my relief to her, paid the bill and enjoyed the rest of my holiday. No crisis, no drama, all done in under ten minutes, absolutely fantastic. Knocked the socks off any other bank I have ever dealt with!! Reviewed on: 11th February 2020

The quick way to get your quick, smart holiday buck!

Easy to use, best rates done quickly and efficiently. Total convert to this way of getting travel money! Reviewed on: 10th February 2020

Simply the best

Accepted almost every where Card is my favourite travel buddy Reviewed on: 9th February 2020

Commission free foreign exchange if you can wait 7 days

WeSwap are great, they provide a debit card & an easy to use mobile app, and it's really easy to add money & then swap it for foreign currency. If you can wait 7 days for it too then you don't pay any commission at all. Highly recommended. Reviewed on: 9th February 2020

Hassle-free, good rates

So easy to organise travel money, hassle-free and with very competitive rates Reviewed on: 9th February 2020

The best

Hey it is so easy & the rates are brilliant you can even get it free Reviewed on: 8th February 2020

Safe, quick and easy

One enjoyed using WeSwap because I can safely move money into my card weeks in advance pre just the day before. I can top up in the go and know it will be accepted anywhere. The fees are very reasonable compared to using my other bank cards Reviewed on: 8th February 2020

Best card on the market

Use this as my go to card for all my travel needs. Best rates on the market and easy to top up and transfer between currencies if needed. Flexible clear charging system so you know exactly what your paying up front. Wish all banks were this transparent. Reviewed on: 8th February 2020

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