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WiseDriving: Car insurance reviews

Name: Car insurance
Rating: 1.27 (64 reviews)

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1.27

Based on 64 reviews, last reviewed 21st Feb 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

3 star

90%

Latest highest rating:

5

Good all round Easy to set up. Not too expensive. Customer service handle my queries very quickly and friendly staff Reviewed on: 24th August 2024

Latest lowest rating:

1

Absolutely awful insurance company. Absolutely awful insurance company. Cancelled a month and a half before my policy ended, and they charged me an astronomical amount. I told him I wasn... Read more Reviewed on: 21st February 2025

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About this product

WiseDriving offers black box insurance policies.

By measuring a number of factors when you drive, WiseDriving calculates a driving behaviour score which is rated out of 100. If your score improves, you could get money back on your WiseDriving car insurance. If your score reduces, there may be extra to pay.

WiseDriving car insurance reviews help you find out what it’s really like to be a customer. If you’ve used WiseDriving before, you can also leave a review and share your experience.

WiseDriving Car insurance reviews (64)

Review of the WiseDriving, Car insurance:

Cheapest is not always best

I decided to go with wisedriving as the cheapest option, however after submitting my NCB which had a windscreen (repair not replacement) claim on it from last year, the premium jumped up by £91.90 plus a admin charge of £35. There was also an additional £150 added to my premium at the start up of my policy for the tracker installation “Ah yes the tracker”. I’m not new to black box insurance but never have I my insurance policy cancelled and within 12 days of the tracker being installed. So as it goes I drove 250 miles one night and then the same to return home the next morning. I received a email stating that I need to increase my score above 30 in the next 200 miles. However I received a email saying my policy was cancelled” the very next day after driving additional 50 miles (approximately). Furthermore they also charged me a £75 cancellation. Wisedriving promotes on the site that there are no curfews despite this, when reading how they calculate your overall score they factor in not only the time you’re driving but also the place your driving “hmm”. All I can say is my gut said to cancel after they slapped on the additional charge of a £126.90 for a windscreen repair only 3 days in to the policy. Don’t be a fool like i was. Be wise and give Wisedriving a wide berth. Reviewed on: 29th June 2022

Cheap But Not Worth The Hassle

Firstly I am very disappointed that WiseDriving use Reevoo to try to pretend they are a good company - only selected people can fill out reviews on Reevoo so despite having had a policy with them I was unable too! Obviously bias. I cancelled my policy as they would not extend their 14 day box installation policy by one day to allow for the Easter break. I have to give 4 weeks notice to take time off work and can't park at work. I am off Fridays but the installation company couldn't do the first Friday, the next one was easter Friday and they were off so it was booked in for the following Friday. Would have been installed less than 24 hours after their deadline but they wouldn't budge. Had 21 days previously with another company which was no problem. Terrible customer service, take ages to reply to emails and I was on hold for an average of 35 minutes each time I rang. Terrible company that probably won't last long. Reviewed on: 14th April 2018

AVOID

"AVOID AVOID AVOID!!! I have been with them for a year and had NOTHING BUT TROUBLE!! when getting the policy i was told i would need a black box which i was fine with, but i was assured there would be no curfew or timings on it as i work in a hotel so drive at all times of the morning and night. this was not the case and the main part of the black box score was about usage and what time of day i use my car, they then wanted to charge me for using my car at night. it cost me £350 to change the car on my policy, while changing my policy over the phone i changed my address which cost nothing. i then notice they hadn't changed my address so i called again to change it and they wanted me to pay £500 just to change my address!!! They have been taking money out of my account without notifying me £50 here and there which i called about and they said it was due to my driving score. i check my driving score regularly on the dashboard which has always been around 8/10 every month but they refused to refund me. nasty customer service who absolutely do NOT care!! AVOID AT ALL COST!!!!!! AVOID AVOID AVOID!! Reviewed on: 28th March 2018

There okay

My insurance company no comment Reviewed on: 13th September 2017

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