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World First Travel Insurance: Travel insurance reviews

4.84
Based on 2,521 reviews, last reviewed 12th Nov 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
11%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Lovely, friendly and knowledgeable sales person who... Lovely, friendly and knowledgeable sales person who went through every step with us when explaining everything from start to finish. Reviewed on: 12th November 2025
Nick S's avatar
Nick S

Latest lowest rating:

1

Very bad! Very bad!!! No compensation. All evidence provided Reviewed on: 28th August 2025
Waqas Gago Ali's avatar
Waqas Gago Ali

About this product

World First travel insurance provides cover for a range of trips.

You can choose from single trip or annual cover and there’s complimentary cover for over 150 sports and activities. There are specialist cover options available including medical, backpacker and cruise.

World First travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used World First before, you can also leave a review and share your experience.

World First Travel Insurance Travel insurance reviews (2521)

Review of the World First Travel Insurance, Travel insurance:

Friendly and well informed staff

5
Medical screening made easy, lots of questions but sensible ones. Premiums reflect the screening they are very competitive and much better than some of the companies that I tried. Staff seemed well trained and helpful Reviewed on: 1st August 2019

Fantastic, caring company

5
They are brilliant at covering people with illness eg cancer etc, we regularly tell people all about your company including the hospital staff where the treatment was done , when we go away we tell everyone we talk to to go on your website as you are so good Reviewed on: 11th September 2024

Insurance for two preconditions

5
Having pre conditions I searched for an insurance company that would not only cover me but also offer value for money. World First did both allowing me to make memories with my wife and family. Reviewed on: 11th September 2024

Would recommend

5
First class friendly and professional service from day one. Easy application, compared to others, and clear detail in the paperwork. Reviewed on: 11th September 2024

Hard to say as didn’t need to make a claim

4
Hard to say as didn’t need to make a claim Reviewed on: 11th September 2024

Excellent and knowledgeable staff

5
Staff were very helpful in explaining the different terms for travel insurance with pre existing medical conditions and how they related to travel in different parts of the world Reviewed on: 11th September 2024

Luckily have not had to claim but found company very...

5
Luckily have not had to claim but found company very effective Reviewed on: 11th September 2024

Ttravel insurance for pre existing medical conditions

5
Tried to get travel insurance to suit my pre existing medical situation without much luck or at a price that was ludicrous, I was put in touch with World First many years ago and have used them ever since. They understand pre existing medical conditions better than anyone else and provided me with a suitable policy at a reasonable price Reviewed on: 11th September 2024

Insurance review

5
Very good cumnication service is good operater was very helpful Reviewed on: 11th September 2024

Easy process

5
Was easy to set up and the information was readily available. Thankfully I didn't need to claim but the process seemed easy if I did. Reviewed on: 11th September 2024

Realistic premiums, excellent cover & customer service.

5
Am 70+ with pre-existing heart and other conditions, travelling to Mexico several times a year to visit family. World First have covered us (wife + adult son) on a policy offering excellent coverage. Never had to claim yet (thankfully) but good cover at a price significantly lower than other so called market leaders. Also when I had to visit Mexico during Covid although World First couldn't cover me they put me in touch with another Company which could offer specialist cover. Would take a lot for me to consider using someone else and we're going to be travelling to Mexico for the foreseeable future. Reviewed on: 11th September 2024