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World First Travel Insurance: Travel insurance reviews

4.84
Based on 2,521 reviews, last reviewed 12th Nov 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
11%
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1%
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0%
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1%

Latest highest rating:

5

Lovely, friendly and knowledgeable sales person who... Lovely, friendly and knowledgeable sales person who went through every step with us when explaining everything from start to finish. Reviewed on: 12th November 2025
Nick S's avatar
Nick S

Latest lowest rating:

1

Very bad! Very bad!!! No compensation. All evidence provided Reviewed on: 28th August 2025
Waqas Gago Ali's avatar
Waqas Gago Ali

About this product

World First travel insurance provides cover for a range of trips.

You can choose from single trip or annual cover and there’s complimentary cover for over 150 sports and activities. There are specialist cover options available including medical, backpacker and cruise.

World First travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used World First before, you can also leave a review and share your experience.

World First Travel Insurance Travel insurance reviews (2521)

Review of the World First Travel Insurance, Travel insurance:

Friendly and well informed staff

5
Medical screening made easy, lots of questions but sensible ones. Premiums reflect the screening they are very competitive and much better than some of the companies that I tried. Staff seemed well trained and helpful Reviewed on: 1st August 2019

This company listens to its customers and provides what they need. A pleasure to work with.

5
Easy to deal with both online and by phone. My wife and I are both over 70 and have multiple pre-existing conditions. Our needs changed during the year and the company responded efficiently and with care for us. Reviewed on: 25th August 2020

This company listens to its customers and provides what they need. A pleasure to work with.

5
I looked at lots of companies to obtain single trip insurance to Spain for my wife and myself, both over 70 at time of travel, and with multiple pre-existing conditions. Wold First were easy to use and gave a clear and competitive quote. Most of the others took half an hour each and rejected us at the end of the application. Others were ridiculously expensive. When I wanted to change to an annual policy including Turkey, the staff were very helpful and efficient, leading me to a quote which was more expensive but provided what we need. A pleasure to work with. Reviewed on: 25th August 2020

Very good service

5
Would use again and the price Was fair. Recommend this company Reviewed on: 24th August 2020

I feel safe with WFT.

5
I am a customer for 5 years maybe more, they are just the best insurance out there, I get the best support when I need and I feel safer when travelling. It covers what I always look for in a insurance. They also have a great customer service. Reviewed on: 24th August 2020

Great if you have had cancer!

5
I had been having trouble finding reasonable travel insurance having had cancer, but World First made the whole process easy! Will use them again. Reviewed on: 24th August 2020

Good basic policy but!!??!

3
Basic policy is ok but claims are processed by another firm who need careful handling due to the cavalier attitude of senior claims management Reviewed on: 24th August 2020

Great travel insurance provider

5
Have always chosen World First Tavel Insurance. Great service at a reasonable price and covers most existing medical conditions. Reviewed on: 24th August 2020

Good value

5
Good value for money, easy to obtain and good customer service. Reviewed on: 24th August 2020

No stress holiday insurance covering medical conditions

5
No problems getting holiday insurance, covering my medical conditions, at a very fair price. Reviewed on: 24th August 2020

Great service. Fair price. Excellent staff.

5
I have health issues and find the world first team very helpful when I renew. Kind and good listeners. I have made a claim. This was dealt with quickly and fairly. Would always recommend. Reviewed on: 24th August 2020