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Yorkshire Bank: Business Banking reviews

Name: Business Banking
Rating: 2.11 (27 reviews)

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2.13

Based on 27 reviews, last reviewed 5th Jun 2021

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

15%

2 star

66%

Latest highest rating:

5

Excellent service Good understanding of current needs and excellent service Reviewed on: 5th March 2021

Latest lowest rating:

1

Callous & Uncaring Covid-19 Attitude! I operate a small limited company in the travel/leisure/sports industry and like everyone else was forced to stop taking bookings in March 2020 due to... Read more Reviewed on: 5th June 2021

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About this product

Yorkshire Bank business banking reviews at Smart Money People are helping other business people to fund out what being a business banking customer at Yorkshire Bank is really like. With business banking and aspects such as access to finance being so important to many business owners, Smart Money People is becoming the UK's leading source of Yorkshire Bank business banking reviews. Remember that you can write yours too, and join our mission to increase trust and transparency in financial services.

Yorkshire Bank Business Banking reviews (27)

Review of the Yorkshire Bank, Business Banking:

Callous & Uncaring Covid-19 Attitude!

I operate a small limited company in the travel/leisure/sports industry and like everyone else was forced to stop taking bookings in March 2020 due to Covid-19. Prior to Covid-19 this was a viable little online business that had operated successfully for over 20 years. During the Covid-19 pandemic our company overdraft (with Yorkshire Bank) has managed to keep pace with our various fixed costs to keep going (bank charges, interest, insurance, hosting, internet, sagepay, overdraft fees etc). Yesterday our Yorkshire Bank account finally reached its £5K limit and the bank are now bouncing all direct debits and standing orders. Over the next few months, if we believe anything our government is saying, business may pick back up again... or crash... who knows? Yesterday, 4th June 2021, I spoke to Yorkshire Bank to see if they would allow my company just £300 per month extra on our overdraft for a couple of months to see if the supposed opening up of the economy and easing of Covid-19 restrictions happens and bookings restart... They wouldn't budge... and are just continuing to pile on their charges whilst bouncing any DD/SO's that would keep my company alive. I told them they will simply collapse the company for the sake of a few hundred pounds, but they wouldn't budge. An uncaring company... now part of Virgin Money... Doesn't deserve 1 Star! Thanks Richard Branson... Reviewed on: 5th June 2021

Total disaster

Attempting to set up a business account. On the face of it this seemed like a really good idea but having weeks later not completed the process I would not recommend this to anyone! The staff on the phone appear very helpful - however it has been a nightmare setting this account up for the following reasons They took 2 weeks to send through an application They lost my application even though it was handed in with proof of posting at a post office I had to go to Picadilly Circus to hand in a second application which wasted 1/2 a day This still took 2 weeks to process The account opening letter had a mistake in the account number which I gave to a mortgage company causing a lot of hassle and inconenience I received am email with another reference on it and wasted 1/2 and hour on the phone until I was told to call business banking on Monday - so the business banking has really limited hours unlike other banks I was told to make a payment to activate the account and that was returned and failed to activate the account even though it was to the correct account number When I applied for an account I specifically applied for on-line banking (as otherwise what would be the point of having an account living in London when the branches are in Yorkshire!!!!!!!!!!) I was told that was fine someone would call me. No-one did. I spoke to them several times and now have to fill in a load of new paperwork. So the whole thing has turned into a joke - only these people are supposed to be entrusted with my money!! Reviewed on: 19th December 2016

Horrific experience over 4 long years

Even after being fed up for so long of their contempt for customers they managed to cock up that , Diabolical service and care not a jot about customers, i really feel their staff have their hands tied, i do not normally post reviews but after 3 strikes hopefully it will serve as a warning to others Reviewed on: 29th October 2016

Useless

About as useful as a sloth in a 100 meter dash. If you want to have a negative effect on your business go near these guys. Absolutely dire service and systems. Before even considering opening an account I suggest calling theme and waiting through the 20+ minute voice mail, then have a discussion with an employee who has no interest in their job ( it's a common theme). Reviewed on: 14th July 2016

Personal service

Excellent personal service. Will be seen on short-term notice. Reviewed on: 22nd January 2016

Capital raising to purchase a nursing home

assisted a Doctor looking to purchase a nursing home. A facility of £150,000 was raised, the applicants would have lost their interest-only rate had they applied to their mortgagee. The process facility was arranged within a very tight timescale. Reviewed on: 24th December 2015

great bank

this has got to be one of the best banks for insurance i would recommend this bank to all the people i know because its just a great bank to be with Reviewed on: 29th April 2015

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