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Your Community Bank: Savings reviews

Name: Savings
Rating: 4.69 (238 reviews)

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4.69

Based on 238 reviews, last reviewed 13th Jun 2026

7900% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

1 star

Latest highest rating:

5

fantastic service, very helpful staff , easily acces... fantastic service, very helpful staff , easily accessible website Reviewed on: 13th June 2026

Latest lowest rating:

2

I have found it difficult to access my account, and... I have found it difficult to access my account, and to transfer money across. And I didn't even know the name had changed from Croydon Plus! Reviewed on: 4th June 2026

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About this product

Your Community Bank have a range of savings accounts.

You have to be a member to take out a Your Community Bank savings account. You can set up a regular standing order, join the salary saving scheme or have your child benefit paid directly to your savings account.

Your Community Bank savings reviews help you find out what it’s really like to be a customer. If you’ve used Your Community Bank before, you can also leave a review and share your experience.

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Your Community Bank Savings reviews (238)

I joined Croydon Credit Union for the last past 10 y...

I joined Croydon Credit Union for the last past 10 years. There provide you an excellent customer service. Save money money with them helped me in times of deep financial crisis. There are efficient and quite understanding with each situation you present to them. I highly recommend their services to everyday working people. Reviewed on: 14th July 2025

Very helpful and understanding credit union

Very helpful and understanding credit union Reviewed on: 14th July 2025

Very helpful, helps to manage my money

Very helpful, helps to manage my money Reviewed on: 13th July 2025

Excellent service

The service is streamless, prompt response Reviewed on: 12th July 2025

She was awesome, patient, polite, articulate, and le...

She was awesome, patient, polite, articulate, and let me know that I was being heard by not talking over me. This is the type of service that I want every time I speak to customer service at any company. Reviewed on: 11th July 2025

Easy to save & quick & Easy if you need to withdraw...

Easy to save & quick & Easy if you need to withdraw any money Reviewed on: 10th July 2025

Nothing but great things to say

Been with them for years and I’ve always felt very supported. They’ve seen me through university, marriage and my first child with loans but now I’m a consistent saver and I’m forever grateful for the service Reviewed on: 9th July 2025

I have actually been able to save!

Since being with Croydon plus credit union I have been able to put money away and actually save for a rainy day. Reviewed on: 9th July 2025

Provision of timely information and prompt response

There is always prompt response and information always delivered quickly Reviewed on: 9th July 2025

Very efficient

Very efficient, easy access, quick to deliver and solve queries Reviewed on: 9th July 2025

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