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Your Community Bank: Savings reviews

Name: Savings
Rating: 4.69 (238 reviews)

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4.69

Based on 238 reviews, last reviewed 13th Jun 2026

7900% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

1 star

Latest highest rating:

5

fantastic service, very helpful staff , easily acces... fantastic service, very helpful staff , easily accessible website Reviewed on: 13th June 2026

Latest lowest rating:

2

I have found it difficult to access my account, and... I have found it difficult to access my account, and to transfer money across. And I didn't even know the name had changed from Croydon Plus! Reviewed on: 4th June 2026

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About this product

Your Community Bank have a range of savings accounts.

You have to be a member to take out a Your Community Bank savings account. You can set up a regular standing order, join the salary saving scheme or have your child benefit paid directly to your savings account.

Your Community Bank savings reviews help you find out what it’s really like to be a customer. If you’ve used Your Community Bank before, you can also leave a review and share your experience.

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Your Community Bank Savings reviews (238)

It's a great money provider institution and always v...

It's a great money provider institution and always very helpful. I have had 2 loans so far and am grateful for the support Reviewed on: 8th July 2025

Their help desk is so helpful and so fast, it should...

Their help desk is so helpful and so fast, it should be a paradigm for the industry. Reviewed on: 8th July 2025

Great service

Never had an issue, strategy forward service Reviewed on: 8th July 2025

Savings & the CU

I was one of the original members of staff at Croydon Council that help set up and start the CU, one of the reasons for me joining not only that it was new, exciting it allowed me to seriously consider saving and what the benefits of saving were with the money coming straight out of my wages. Also with being able to take out a loan and save at the same time was a game changer and has been so worth while for me over the years. Reviewed on: 8th July 2025

I've been with credit union for over 20 years I've t...

I've been with credit union for over 20 years I've taken loan repayment and they are so patient and it is much better getting a loan from credit union than go to the High Street Bank I really recommend so many people to this service my husband my children I advertise it and announced it in my local churches and so many people sign up to credit union through me and I really like the service Reviewed on: 8th July 2025

Good service and Lover staff working there .

Good service and Lover staff working there . Reviewed on: 8th July 2025

I have had good service from the union for 9 years

I have been with the union for about 9 years and it has helped me to make regular monthly savings by direct debit. It is easier to get the right information and also connect by email Reviewed on: 8th July 2025

Croydon Credit union has always been a great service...

Croydon Credit union has always been a great service to use and I always recommend Reviewed on: 8th July 2025

Saving for the first time ever.

Saving for the first time ever. No more loans for me. Reviewed on: 8th July 2025

I have been saving money with credit union almost 10...

I have been saving money with credit union almost 10 years, the service had been excellent. I usually get updates of the offers they have, customer service also is very good whenever I had called seeking for help. When I want to withdraw some cash I usually get it quick. Thanks credit union. Reviewed on: 8th July 2025

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