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Zempler Bank : Business account reviews

4.84
Based on 9,886 reviews, last reviewed 12th May 2026
1% decrease in 5 star reviews
in the past 90 days
33% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

I have no problems or issues and Im happy wih their... I have no problems or issues and Im happy wih their service. Reviewed on: 12th May 2026
Helen's avatar
Helen

Latest lowest rating:

1

Our account has been playing up for the past few days. Our account has been playing up for the past few days. The inconvenience it has caused is terrible. We cannot pay our suppliers, wages payout cannot b... Read more Reviewed on: 24th April 2026
Bahar ceyhan's avatar
Bahar ceyhan

About this product

Zempler Bank offers business accounts with no monthly fees, FSCS protection, and tools for managing finances. Features include UK-based telephone support, 24/7 fraud monitoring, in-app and online banking. Zempler Bank say they are dedicated to supporting small businesses with reliable banking solutions.

This review account was formerly for Cashplus, who rebranded to Zempler Bank on 9 July 24.

If you have used Zempler Bank , please leave a review on Smart Money People so other businesses can hear about your experience.

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Zempler Bank Business account reviews (9886)

traditional proper friendly banking the modern in way!

5
Easy to use banking and very friendly customer support. High standard of service everytime you call, they have time for you and nothings too much trouble - its like how banks used to be back in the day. Traditional manners with modern support! thanks cashplus! Reviewed on: 7th March 2023

great service and support

4
Cashplus business account was a very get setup, which was invaluable when starting my business. I've had a issues since starting the account 16 month ago. Reviewed on: 7th March 2023

Fantastic service

5
We have found the perfect partner for our organisation. The bank is ideal for us because of the ease of excess to our funds and found it very easy to communicate our needs, would recommend to any new startup ( 10 out of 10 ) for customer satisfaction. Reviewed on: 7th March 2023

Excellence in a bank

5
I have been with Cashplus for about 2 1/2 years now when I started my first business, I’ts been excellent, communication through the app keeps you up-to-date with everything going on. Great customer service and a pleasure to bank with Reviewed on: 7th March 2023

Thanks

5
Fast - Easy - user friendly - Less processor - Reviewed on: 7th March 2023

From our small beginnings we enjoyed Cashplus, before it became a bank, we have further enjoyed a healthy and profitable relationship with Cashplus now they are officially a bank - well done all at Cashplus, keep up the high standards and good work ethos

5
Excellent service and communication options Reviewed on: 7th March 2023

Does what it says on the tin

5
Quick and free banking. So much better than my old business account with Barclays Reviewed on: 7th March 2023

Perfect for my small business

5
Good online business banking for small business such as mine. The online platform is user friendly. Reviewed on: 7th March 2023

Have frozen my business account for 6 months

1
Cashplus have frozen my business account for 6 months and have been telling me to submit ID, then not reviewing it, telling me to submit it again, still not reviewing it. It was only last month I found out about 5 or 6 different employees were telling me the wrong email address. Managed to speak to a manager 'Callum' who told us wrong information and we are still awaiting our account to be unfrozen. As a small business this is HUGELY damaging and we almost didn't have enough money to pay staff. No one knows what they are talking about and you get different information every time you talk to someone. Reviewed on: 7th March 2023

Easy

4
It was very easy to open an account. Really helpfull staff. Reviewed on: 7th March 2023

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