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Zempler Bank : Credit card reviews

4.89
Based on 5,818 reviews, last reviewed 9th May 2026
24% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Very good bank thank you for everything... Very good bank thank you for everything Reviewed on: 9th May 2026
Marin Popa's avatar
Marin Popa

Latest lowest rating:

2

Can't do much on the app and very small issues which... Can't do much on the app and very small issues which should be resolved on the app you have to contact customer service Reviewed on: 10th April 2026
Patrick M's avatar
Patrick M

About this product

A Zempler credit card is available if you have a personal income of over £15,000 or more.

There’s no annual or monthly fee, flexible repayment options and a credit limit review within the first six months.

Zempler credit card reviews help you find out what it’s really like to be a customer. If you’ve used Zempler Bank before, you can also leave a review and share your experience.

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Zempler Bank Credit card reviews (5818)

Always extremely helpful

5
Always extremely helpful if any issues occur (which is rare), easy to use app and system that is very user friendly. The application process was simple and straightforward and you get a decision straightaway. Recommend them to my friends and family who are looking for an excellent credit card company with fair rates. Reviewed on: 22nd January 2026

I'm happy with my card and customer service.

4
There was a little delay with the postage of my card, but apart from that I didn't have any issues. I'm happy with the customer service and my credit card in general. I can recommend to friends. Reviewed on: 22nd January 2026

Really good communications and customer service woul...

5
Really good communications and customer service would recommend to friends and family Reviewed on: 22nd January 2026

Zempler are the best

5
Very efficient and price is excellent rates are competitive and self explanatort Reviewed on: 22nd January 2026

Zempler cares

5
Had customer service with them when I phoned querying a problem with my account they put my mind at rest straight away Reviewed on: 22nd January 2026

Everything is so simple, communication is clear and...

5
Everything is so simple, communication is clear and concise really easy to understand Reviewed on: 22nd January 2026

A lender who listens!

4
Not many problems but when I have been a bit stuck for cash, Zempler has been very understanding and their staff very professional on the phone ..... i.e THEY LISTEN! Reviewed on: 22nd January 2026

As a new customer I must admit that their customer s...

3
As a new customer I must admit that their customer service should be more focused and efficient on queries, I received an email from them informing that the issue was resolved without apology, needed to escalate a bit more to get a refund for the unfair fees charged. Reviewed on: 22nd January 2026

Very good experience like zemple bank

5
Very good experience like zemple bank Reviewed on: 22nd January 2026

On line app easy to use.Grreat for a new Bank

5
On line app easy to use. Good value for money on their credit card Reviewed on: 22nd January 2026

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