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Zempler Bank : Current accounts reviews

Name: Current accounts
Rating: 4.75 (8128 reviews)

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4.75

Based on 8,128 reviews, last reviewed 20th Aug 2026

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

I am happy that why I stay with Zempler thanks... I am happy that why I stay with Zempler thanks Reviewed on: 5th May 2026

Latest lowest rating:

1

Never again , nothing help, always problem and non s... Never again , nothing help, always problem and non stop maintainer where card no work and after couple months off card and tell bulshit Reviewed on: 20th August 2026

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About this product

Zempler Bank offer two personal current accounts – the Freedom account and the Activeplus account.

The Freedom account has no monthly fees and the Activeplus account is £5.95 per month. There may be fees for sending money and withdrawing or paying in cash. Both accounts come with the option to add on an overdraft.

Zempler Bank reviews help you find out what it’s really like to be a customer. If you’ve used Zempler before, you can also leave a review and share your experience.

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Zempler Bank Current accounts reviews (8128)

Good online service and customer service

Good online service and customer service Reviewed on: 28th March 2025

With Cashplus and now Zempler bank for over 5 years

I have been with cashplus and now Zempler bank The transition was seamless and the nline banking is simple and safe Reviewed on: 28th March 2025

What really stood out, though, was the customer serv...

What really stood out, though, was the customer service. A representative reached out almost immediately to confirm the transaction and ensure there were no security concerns. It gave me confidence that my money was safe and that the bank was actively looking out for potential fraud. Reviewed on: 28th March 2025

Thankful

I’m really thankful for Zempler they have been great Reviewed on: 28th March 2025

the have go best customer service

the have go best customer service Reviewed on: 28th March 2025

Very good at settling any problems i have

Very good at settling any problems i have Reviewed on: 28th March 2025

Exemplary performance from an Ex(Zemplar)y Bank!

I have been a CashPlus/Zempler Bank customer for many years, and genuinely cannot claim anything except exemplary performance in all areas of my usage of their services. I owe a debt of gratitude to them for the fact that they provided sensible, honest banking services at a time when most other banks were callously preying on the financially weak, driving them further into debt and despair - CashPlus/Zempler Bank ended all that misery for me, and I am certain, many others. I have only ever received fair banking, excellent customer service at home and abroad, and to me they have set THE example of good, honest, and fair banking, something I never thought I would see in my lifetime. Zempler Bank saved me where others cynically refused and dug their talons in deeper, I genuinely cannot fault them, and hopefully will be with them til the end of my days. Reviewed on: 28th March 2025

I have been more than satisfied

I have been more than satisfied with the way my account has been handled for more than ten years. When I have had a query, and that's not often, it has been dealt with with speed and efficiency. I feel comfortable and safe with Zempler. Reviewed on: 28th March 2025

Generally good but a few issues.

Generally good but a few issues. Reviewed on: 28th March 2025

Zempler Bank is very easy to deal with and i got the...

Zempler Bank is very easy to deal with and i got the same account and still keeping it from Cashplus ! Reviewed on: 28th March 2025

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