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Zempler Bank : Current accounts reviews

Name: Current accounts
Rating: 4.86 (8077 reviews)

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4.86

Based on 8,077 reviews, last reviewed 11th Apr 2026

82300% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

whenever i have a query it is answered promptly by e... whenever i have a query it is answered promptly by efficient professional and courteous staff, it is so refreshing to deal with people of this calibre... Read more Reviewed on: 11th April 2026

Latest lowest rating:

1

Terrible customer service Terrible customer service, had no idea how to actually handle a problem and made it my problem Reviewed on: 10th April 2026

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About this product

Zempler Bank offer two personal current accounts – the Freedom account and the Activeplus account.

The Freedom account has no monthly fees and the Activeplus account is £5.95 per month. There may be fees for sending money and withdrawing or paying in cash. Both accounts come with the option to add on an overdraft.

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Zempler Bank Current accounts reviews (8077)

Banking with Cashplus bank for years, never have had...

Banking with Cashplus bank for years, never have had any problems. Reviewed on: 21st February 2024

Loyalty and helpful

Very good.. always good communication and easy to talk to. Very helpful and gives good advice Reviewed on: 21st February 2024

What Issues

Never had any issues . my experience has been plain sailing since day 1. Reviewed on: 21st February 2024

Payment disputes

It’s annoying to dispute payments instead of doing in app you have to download the form and send it off if that could be more efficient as in being in app easier to use take notes from monzos dispute systems works amazing they give you refund upfront they look into the dispute if the dispute is wrong they will take the money back Reviewed on: 21st February 2024

Fast, easy and reliable transfers and excellent cust...

Fast, easy and reliable transfers and excellent customer service, I had an issue and was resolved quickly. Reviewed on: 21st February 2024

Best bank

I have been with Cashplus bank for a few years now and I can honestly say, it is the best . The customer service is very helpful, if I call about an issue they are very helpful. I never said it before but thank you all so much. Reviewed on: 21st February 2024

Brilliant

So easy to use and always quick to respond if you have any questions or problems Reviewed on: 21st February 2024

obtaining account balance and details via telephone...

obtaining account balance and details via telephone first class. Telephone queries with a member of staff always polite and informative. text and e-mail account warnings always helpful and welcome. Debit card facility for credit and debit of the account easy to use and many sources for crediting the account. Reviewed on: 21st February 2024

The app is really easy to use.

The app is really easy to use. Every thing there is easy to find. Reviewed on: 21st February 2024

Just a very good bank I have now had any problems wi...

Just a very good bank I have now had any problems with them Reviewed on: 21st February 2024

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