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Zempler Bank : Current accounts reviews

4.86
Based on 8,082 reviews, last reviewed 11th Apr 2026
82800% increase in 5 star reviews
in the past 90 days
400% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Good Service Never had an issue with the level of service provided. Reviewed on: 11th April 2026
Mark i's avatar
Mark i

Latest lowest rating:

1

Terrible customer service Terrible customer service, had no idea how to actually handle a problem and made it my problem Reviewed on: 10th April 2026
Dominic C's avatar
Dominic C

About this product

Zempler Bank offer two personal current accounts – the Freedom account and the Activeplus account.

The Freedom account has no monthly fees and the Activeplus account is £5.95 per month. There may be fees for sending money and withdrawing or paying in cash. Both accounts come with the option to add on an overdraft.

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Zempler Bank Current accounts reviews (8082)

Been with Cashplus bank longest time but I found eve...

5
Been with Cashplus bank longest time but I found everything excellent thank you very very so much Cashplus Reviewed on: 21st February 2024

Simple but effective app.

5
Simple but effective app. Fast log in by Face ID.easy transactions, clear instructions. Transaction layout is easy to refer to. Make a payment, manage payments, Standing Orders, payments by UK bank transfer. Everything I need to run the account. Useful and wide ranging service since becoming a bank. Card transactions ask frequently for my pin - good security feature but a bit annoying! Reviewed on: 21st February 2024

Cashplus bank no 1

5
First class service the app so easy to use excellent all round Reviewed on: 21st February 2024

Positive, reliable and convenient services which mee...

5
Positive, reliable and convenient services which meets my needs. Reviewed on: 21st February 2024

had few problems in past but cash plus always sorted...

5
had few problems in past but cash plus always sorted it Reviewed on: 21st February 2024

It's seamless, quick, not complicated and efficient

5
It's seamless, quick, not complicated and efficient Reviewed on: 21st February 2024

A excellent bank.with good staffvand Curtis service

5
Good service at all times staff always very helpfull Reviewed on: 21st February 2024

Great banking services, perfect for my needs

5
Great banking services, perfect for my needs Reviewed on: 21st February 2024

Makes Managing My Finances Much Easier

5
I've been incredibly happy with Cashplus Bank! The biggest reason is their exceptional customer service. Whenever I've had a question, I've always been able to speak to a real person who helped resolve my issue quickly and efficiently. That personal touch is something I truly value. Another major plus is the no-monthly-fee account. It's refreshing to find a bank that doesn't charge hidden fees, and it makes managing my finances much easier. Plus, the ability to use my card everywhere gives me peace of mind and flexibility, knowing I can access my money when I need it. Overall, I'm very impressed with Cashplus Bank and would highly recommend them to anyone looking for a reliable, affordable, and customer-focused bank. Reviewed on: 21st February 2024

Very supportive customer service.

5
Very supportive customer service. Good services. Reviewed on: 21st February 2024

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