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Zempler Bank : Current accounts reviews

Name: Current accounts
Rating: 4.86 (8118 reviews)

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4.86

Based on 8,118 reviews, last reviewed 18th Apr 2026

86000% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Very reliable and excellent customer service Very reliable and excellent customer service Reviewed on: 18th April 2026

Latest lowest rating:

1

Terrible customer service Terrible customer service, had no idea how to actually handle a problem and made it my problem Reviewed on: 10th April 2026

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About this product

Zempler Bank offer two personal current accounts – the Freedom account and the Activeplus account.

The Freedom account has no monthly fees and the Activeplus account is £5.95 per month. There may be fees for sending money and withdrawing or paying in cash. Both accounts come with the option to add on an overdraft.

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Zempler Bank Current accounts reviews (8118)

Great bank

The app is very easy to follow, and when ever I have needed to call customer services, I have always been treated with respect and the staff are always very helpful. Reviewed on: 21st February 2024

Great bank and provides excellent service to all you...

Great bank and provides excellent service to all your needs. Reviewed on: 21st February 2024

Have always dealt with any issues promptly

Have always dealt with any issues promptly Reviewed on: 21st February 2024

Handy little card for treats.

Handy little card for treats. As I only use it rarely the .99p per transaction is good. App is simple and does all I need it to. I’ve only had one dealing with customer service who refunded me the monthly subscription as I wasn’t using the card much when I swapped to the 99p per transaction option. Reviewed on: 21st February 2024

Wery good bank And i happy with this bank

Wery good bank And i happy with this bank Reviewed on: 21st February 2024

Excellent

Only had too use customer service once , but they were excellent Reviewed on: 21st February 2024

Easy to use app.

Easy to use app that does everything that I need. Reviewed on: 21st February 2024

First class service.

Cannot fault the service. Everything runs seamlessly. Reviewed on: 21st February 2024

Good quality service and excellent customer service

Good quality service and excellent customer service Reviewed on: 21st February 2024

Easy to use app with detailed instructions and payme...

Easy to use app with detailed instructions and payment reviews Reviewed on: 21st February 2024

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