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Zempler Bank : Current accounts reviews

Name: Current accounts
Rating: 4.86 (8122 reviews)

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4.86

Based on 8,122 reviews, last reviewed 22nd Apr 2026

3% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

I’ve had a really positive experience with this bank. I’ve had a really positive experience with this bank. The staff are always helpful and professional, and I’ve found their customer service to be quick... Read more Reviewed on: 22nd April 2026

Latest lowest rating:

1

Terrible customer service Terrible customer service, had no idea how to actually handle a problem and made it my problem Reviewed on: 10th April 2026

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About this product

Zempler Bank offer two personal current accounts – the Freedom account and the Activeplus account.

The Freedom account has no monthly fees and the Activeplus account is £5.95 per month. There may be fees for sending money and withdrawing or paying in cash. Both accounts come with the option to add on an overdraft.

Zempler Bank reviews help you find out what it’s really like to be a customer. If you’ve used Zempler before, you can also leave a review and share your experience.

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Zempler Bank Current accounts reviews (8122)

Fantastic

Great bank. Upfront with costs and charges. Reviewed on: 11th March 2023

They've been nothing but excellent.

I'm going to confess that I can be a demanding customer when it comes to problems. I had a complaint that turned out to be due to my own error. The advisors I spoke with were all professional despite my assuredness that i was right. I demanded fully itemized statements and a reason for the error. I knew there was enough in my account for what I was buying at checkout. Except I was wrong. I was buying a gift for a friend in the US. The site i was buying from didn't accept any Credit Cards outside of the US so I switched to Paypal and used the card via my paypal. I hadn't factored in PayPal fees or US Tax not being added. The staff were polite, and professional They accommodated every demand I made of them even if I was acting like a manbaby. It all got sorted and my friend got their gift later. The fault was mine and looking back their service was excellent. In their shoes, I wouldn't have put up with me but they were apologetic and made every effort to explain the confusion and didn't put blame on me despite the fault being mine.. Reviewed on: 11th March 2023

Brilliant

Iv been with cash plus years, they helped me build my credit rating up , I would definitely recommend cash plus Reviewed on: 11th March 2023

Excellent service

I have been with Cashplus for14 years ( longest financial relationship) and they have always been consistently good in the service they offer. Reviewed on: 11th March 2023

Excellent service.

Excellent service from customer care right through to online banking. It's better than high street banking. The online app is easy to use and you can find what You need straight away. I would not go back to High Street Banking again. I am very happy with this service. Reviewed on: 11th March 2023

Prompt service and easy access

Always online and itemised records of all transactions. Reviewed on: 11th March 2023

Cashplus have helped me plan my finances

Cashplus keep their banking simple and straightforward. I can see at a glance the state off my savings and their secure card system gives me peace of mind when making any type of payments. Reviewed on: 11th March 2023

Banking made easy*****

Banking made easy…convenient and safe. Reviewed on: 11th March 2023

Friendly Bank

Very simple good Banking system for everyone. Reviewed on: 11th March 2023

iwilll tell people about your bank

ive always had great things to say about cashplus they are quick to sort out any problems. Reviewed on: 11th March 2023

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