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Zempler Bank : Current accounts reviews

4.85
Based on 7,823 reviews, last reviewed 17th Mar 2026
58300% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Ive been with zempler for years and never had a prob... Ive been with zempler for years and never had a problem tbh Reviewed on: 17th March 2026
Remiremi's avatar
Remiremi

Latest lowest rating:

1

I was not very happy when I recieved an email to say... I was not very happy when I recieved an email to say my account was restricted just after 2 days of using it. No explanation of why. Reviewed on: 12th February 2026
LJ's avatar
LJ

About this product

Zempler Bank offer two personal current accounts – the Freedom account and the Activeplus account.

The Freedom account has no monthly fees and the Activeplus account is £5.95 per month. There may be fees for sending money and withdrawing or paying in cash. Both accounts come with the option to add on an overdraft.

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Zempler Bank Current accounts reviews (7823)

Very good

5
Hi, When I withdraw cash from an ATM, £1 extra is deducted from my account compared to the amount shown on the machine. Please check why this £1 is being charged and refund it if it’s an error.Thank you Reviewed on: 22nd January 2026

Happy Happy

5
An excellent bank who respond to customers effectively Reviewed on: 22nd January 2026

A fantastic alternative to High Street UK Banks

5
Zempler Bank is just a fantastic alternative to High Street UK Banks - no hidden fees - and a very useful Overdraft facility from day 1. Highly recommend Reviewed on: 22nd January 2026

Exceptional banking

5
Always a great experience using the app Reviewed on: 22nd January 2026

Staff are always knowledgable and helpful

5
Staff are always knowledgable and helpful Reviewed on: 22nd January 2026

Excellent service

5
Excellent service provided all the time. Reviewed on: 22nd January 2026

Very trusting and is very very safe bank .

5
Very trusting and is very very safe bank . Reviewed on: 22nd January 2026

Zero stars of I could. SCAM

1
Zero stars of I could. Worst customer service, inhumane and degrading experience. As I write this this bullies have wrongfully and with no explanation STOLEN £8000 from my money. They are holding the funds out of circulation and are refusing to shed light on why. For 3 days now they keep promising the money will either be credited or returned to sender imminently…. Latest by end of the day. Well another day has passed, I called in 4 times today and they reassured me again and again. It’s a major concern that the FCA has licensed them, they don’t behave according to regulation and are an embarrassment to other financial institutions. STAY as FAR as possible Enough competitors, there’s no reason to be dealing with such corrupt companies. I have learnt from this horrible experience to only use trusted high streets bank. Reviewed on: 22nd January 2026

Online app works easy and good customer service

5
Online app works easy and good customer service Reviewed on: 22nd January 2026

Having been with Zempler for many many years now in...

4
Having been with Zempler for many many years now in various guises, they really are excellent at their offering and services Reviewed on: 22nd January 2026

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