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Zempler Bank : Current accounts reviews

Name: Current accounts
Rating: 4.86 (8126 reviews)

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4.86

Based on 8,126 reviews, last reviewed 5th May 2026

2% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

I am happy that why I stay with Zempler thanks... I am happy that why I stay with Zempler thanks Reviewed on: 5th May 2026

Latest lowest rating:

1

Terrible customer service Terrible customer service, had no idea how to actually handle a problem and made it my problem Reviewed on: 10th April 2026

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About this product

Zempler Bank offer two personal current accounts – the Freedom account and the Activeplus account.

The Freedom account has no monthly fees and the Activeplus account is £5.95 per month. There may be fees for sending money and withdrawing or paying in cash. Both accounts come with the option to add on an overdraft.

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Zempler Bank Current accounts reviews (8126)

Amazing bank no issues at all been banking years and...

Amazing bank no issues at all been banking years and had perfect outcomes every time Reviewed on: 17th February 2026

Consistency jn using the app.

Consistency jn using the app. Excellent customer service Reviewed on: 17th February 2026

Never had any problems with Zempler bank

Never had any problems with Zempler bank Reviewed on: 17th February 2026

Just excellent service overall.

Just excellent service overall. Definitely recommend for anyone looking to open a new account. Reviewed on: 17th February 2026

Excellent and great user friendly.

Excellent and great user friendly. Reviewed on: 17th February 2026

My experience was easy to open bank account on line...

My experience was easy to open bank account on line and easy customer service Reviewed on: 17th February 2026

They are soo helpful and quick answers

They are soo helpful and quick answers Reviewed on: 17th February 2026

17 years no issue

I was with Dec before I ever got a proper bank account and it’s been 17 years and I have no complaints. I’ve never had an issue with my account that couldn’t have been solved without a quick call Customer Service who have been very cordial and informative on the results the issue promptly. Reviewed on: 17th February 2026

Peace of mind

I was worried about using on line banking. You hear about scams and hackers all the time. But since I have been with zempler bank I have had no issues at all. I am confident using their services. I highly recommend them. Reviewed on: 17th February 2026

Shame they dont upgrade overdrafts, ive had same £10...

Shame they dont upgrade overdrafts, ive had same £100 overdraft for last few years Reviewed on: 17th February 2026

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