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Zempler Bank : Current accounts reviews

4.85
Based on 7,823 reviews, last reviewed 17th Mar 2026
58300% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
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1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Ive been with zempler for years and never had a prob... Ive been with zempler for years and never had a problem tbh Reviewed on: 17th March 2026
Remiremi's avatar
Remiremi

Latest lowest rating:

1

I was not very happy when I recieved an email to say... I was not very happy when I recieved an email to say my account was restricted just after 2 days of using it. No explanation of why. Reviewed on: 12th February 2026
LJ's avatar
LJ

About this product

Zempler Bank offer two personal current accounts – the Freedom account and the Activeplus account.

The Freedom account has no monthly fees and the Activeplus account is £5.95 per month. There may be fees for sending money and withdrawing or paying in cash. Both accounts come with the option to add on an overdraft.

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Zempler Bank Current accounts reviews (7823)

Would be better if you could speak to any staff 24/7

4
Would be better if you could speak to any staff 24/7 amd if there were more features on the app and easier to change details etc Reviewed on: 22nd January 2026

Zempler have always been there for me, no fuss, thri...

5
Zempler have always been there for me, no fuss, thrills if you need them when things are a bit tight. Like having a secret loving Aunty. Reviewed on: 22nd January 2026

Never had a problem with my account

5
Never had a problem with my account Reviewed on: 22nd January 2026

The Bank

5
The alert of going overdrawn to ensure payment on scheduled day. Reviewed on: 22nd January 2026

Amazing always deal with everything that goes wrong

5
Amazing always deal with everything that goes wrong Reviewed on: 22nd January 2026

Very very good rates.

5
Very very good rates. Good customer service team. Understanding and helpful. Reviewed on: 22nd January 2026

Great Service

5
Nothing could be simpler with the account, funds are always easily paid into the account, any payments to be made can be done via the app or online, and these are both very easy to navigate. Overall, it's a great service from Zempler. Reviewed on: 22nd January 2026

I m a longtime customer.

4
I m a longtime customer. I would rather not pay a fee for my account, but I have been very happy with the account. Having my travel cards linked to my account is extremely useful. I find using the app intuitive and gives me an instant picture of my finances. Reviewed on: 22nd January 2026

Good prompt service.

5
Good prompt service. Polite customer service when it was needed. Reviewed on: 22nd January 2026

Zempler have been reliable and trustworthy.

5
I have been with Zempler back when they began as CashPlus. I used them to get my credit score up. It worked I am now in the top bracket of credit scores. I still use Zempler when I go on holiday due to them having low fees and reliable service. I have used in Japan, 3 cities, Jamaica and Europe without hassle. Reviewed on: 22nd January 2026

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