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Zempler Bank : Current accounts reviews

Name: Current accounts
Rating: 4.86 (8126 reviews)

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4.86

Based on 8,126 reviews, last reviewed 5th May 2026

2% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

I am happy that why I stay with Zempler thanks... I am happy that why I stay with Zempler thanks Reviewed on: 5th May 2026

Latest lowest rating:

1

Terrible customer service Terrible customer service, had no idea how to actually handle a problem and made it my problem Reviewed on: 10th April 2026

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About this product

Zempler Bank offer two personal current accounts – the Freedom account and the Activeplus account.

The Freedom account has no monthly fees and the Activeplus account is £5.95 per month. There may be fees for sending money and withdrawing or paying in cash. Both accounts come with the option to add on an overdraft.

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Zempler Bank Current accounts reviews (8126)

I love Zempler it’s easy to use just top your card...

I love Zempler it’s easy to use just top your card up and away u go Reviewed on: 24th January 2026

Easy to use website and when needed to use Customer...

Easy to use website and when needed to use Customer Service gentleman was very kind knowledgeable and understanding. Overall a positive and professional banking service provided. Reviewed on: 24th January 2026

I am a new user, I heard from my friend that it is v...

I am a new user, I heard from my friend that it is very convenient to deposit cash, and cash is also secure. Very good Reviewed on: 24th January 2026

Comfortable and friendly to use.

Comfortable and friendly to use. Statement is in order Reviewed on: 24th January 2026

Very excellent customer service both on the app and...

Very excellent customer service both on the app and via phone Reviewed on: 24th January 2026

Zampler is Zbest

Zampler is the best. Is easy, online. I don't have to go to literal bank. I can still have bank card if I want to and of course I go to withdrawal if am low without asking for it like in other banks. I just got it Reviewed on: 23rd January 2026

Simple easy to use quick customer service response

Simple easy to use quick customer service response Reviewed on: 23rd January 2026

Easy to navigate app with the ability to change acco...

Easy to navigate app with the ability to change account type. Reviewed on: 23rd January 2026

A great bank.

A great bank. The app is user friendly and if you run into problems there is great customer service. Reviewed on: 23rd January 2026

I felt valued as a customer

I had one negative experience, but before I was able to contact the bank they contacted me and they apologised. That meant so much and felt valued Reviewed on: 23rd January 2026

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