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Zempler Bank : Current accounts reviews

4.75
Based on 8,127 reviews, last reviewed 12th Jun 2026
52% decrease in 5 star reviews
in the past 90 days
33% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

I am happy that why I stay with Zempler thanks... I am happy that why I stay with Zempler thanks Reviewed on: 5th May 2026
Lo Mohamadou lamine 's avatar
Lo Mohamadou lamine

Latest lowest rating:

1

So annoyed with this bank they blocked my account go... So annoyed with this bank they blocked my account got 2 weeks and only just unblocked it this 3 days ago they've now randomly restricted my account ag... Read more Reviewed on: 12th June 2026
skye p's avatar
skye p

About this product

Zempler Bank offer two personal current accounts – the Freedom account and the Activeplus account.

The Freedom account has no monthly fees and the Activeplus account is £5.95 per month. There may be fees for sending money and withdrawing or paying in cash. Both accounts come with the option to add on an overdraft.

Zempler Bank reviews help you find out what it’s really like to be a customer. If you’ve used Zempler before, you can also leave a review and share your experience.

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Zempler Bank Current accounts reviews (8127)

Fair Banking

4
They've always been very good if I've had financial difficulties and given me the appropriate assistance when needed. Reviewed on: 24th January 2026

Good service and useful banking app.

5
Good service and useful banking app. Reviewed on: 24th January 2026

Always a voice at the end of the phone.

5
Always a voice at the end of the phone. App is brilliant Reviewed on: 24th January 2026

An excellent bank.

5
An excellent bank with an excellent service. Reviewed on: 24th January 2026

Major High Street banks could learn from you.

5
Major High Street banks could learn from you. Real people to speak to in this country if there is an issue. Which, thankfully, there are not many. One fantastic bonus is the warning that a DD or SO is due and that my account needs topping up to cover it. No-one else does that as far as I know. Thats just one example Reviewed on: 24th January 2026

Been with you before you were a bank .

5
Been with you before you were a bank . Always good service Reviewed on: 24th January 2026

Always sorted problems I’ve had brilliant customer s...

5
Always sorted problems I’ve had brilliant customer service Reviewed on: 24th January 2026

Zempler! The best online bank.

5
Not being very tech minded, I have found Zempler app to be marvelous and very straightforward to use. But when i have to call customer services, i have found the staff to be excellent and very professional, a lot of service's out there could really learn from the Zempler staff Reviewed on: 24th January 2026

Zempler have good straightforward communication in t...

5
Zempler have good straightforward communication in their banking app and systems thay are easily understanderable even from just downloading initially. You feel fully supported at all times and being able to speak directly to them really helps Reviewed on: 24th January 2026

Efficient services and professional customer service...

5
Efficient services and professional customer services provided all the time. Reviewed on: 24th January 2026

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