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Zempler Bank : Current accounts reviews

Name: Current accounts
Rating: 4.75 (8128 reviews)

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4.75

Based on 8,128 reviews, last reviewed 20th Aug 2026

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

I am happy that why I stay with Zempler thanks... I am happy that why I stay with Zempler thanks Reviewed on: 5th May 2026

Latest lowest rating:

1

Never again , nothing help, always problem and non s... Never again , nothing help, always problem and non stop maintainer where card no work and after couple months off card and tell bulshit Reviewed on: 20th August 2026

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About this product

Zempler Bank offer two personal current accounts – the Freedom account and the Activeplus account.

The Freedom account has no monthly fees and the Activeplus account is £5.95 per month. There may be fees for sending money and withdrawing or paying in cash. Both accounts come with the option to add on an overdraft.

Zempler Bank reviews help you find out what it’s really like to be a customer. If you’ve used Zempler before, you can also leave a review and share your experience.

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Zempler Bank Current accounts reviews (8128)

Brilliant banking with Zempler.

fantastic service always, any questions and always someone on hand to answer. Reviewed on: 24th January 2026

Fair Banking

They've always been very good if I've had financial difficulties and given me the appropriate assistance when needed. Reviewed on: 24th January 2026

Good service and useful banking app.

Good service and useful banking app. Reviewed on: 24th January 2026

Always a voice at the end of the phone.

Always a voice at the end of the phone. App is brilliant Reviewed on: 24th January 2026

An excellent bank.

An excellent bank with an excellent service. Reviewed on: 24th January 2026

Major High Street banks could learn from you.

Major High Street banks could learn from you. Real people to speak to in this country if there is an issue. Which, thankfully, there are not many. One fantastic bonus is the warning that a DD or SO is due and that my account needs topping up to cover it. No-one else does that as far as I know. Thats just one example Reviewed on: 24th January 2026

Been with you before you were a bank .

Been with you before you were a bank . Always good service Reviewed on: 24th January 2026

Always sorted problems I’ve had brilliant customer s...

Always sorted problems I’ve had brilliant customer service Reviewed on: 24th January 2026

Zempler! The best online bank.

Not being very tech minded, I have found Zempler app to be marvelous and very straightforward to use. But when i have to call customer services, i have found the staff to be excellent and very professional, a lot of service's out there could really learn from the Zempler staff Reviewed on: 24th January 2026

Zempler have good straightforward communication in t...

Zempler have good straightforward communication in their banking app and systems thay are easily understanderable even from just downloading initially. You feel fully supported at all times and being able to speak directly to them really helps Reviewed on: 24th January 2026

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