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Zempler Bank : Current accounts reviews

Name: Current accounts
Rating: 4.86 (8126 reviews)

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4.86

Based on 8,126 reviews, last reviewed 5th May 2026

2% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

I am happy that why I stay with Zempler thanks... I am happy that why I stay with Zempler thanks Reviewed on: 5th May 2026

Latest lowest rating:

1

Terrible customer service Terrible customer service, had no idea how to actually handle a problem and made it my problem Reviewed on: 10th April 2026

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About this product

Zempler Bank offer two personal current accounts – the Freedom account and the Activeplus account.

The Freedom account has no monthly fees and the Activeplus account is £5.95 per month. There may be fees for sending money and withdrawing or paying in cash. Both accounts come with the option to add on an overdraft.

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Zempler Bank Current accounts reviews (8126)

Good service and useful banking app.

Good service and useful banking app. Reviewed on: 24th January 2026

Always a voice at the end of the phone.

Always a voice at the end of the phone. App is brilliant Reviewed on: 24th January 2026

An excellent bank.

An excellent bank with an excellent service. Reviewed on: 24th January 2026

Major High Street banks could learn from you.

Major High Street banks could learn from you. Real people to speak to in this country if there is an issue. Which, thankfully, there are not many. One fantastic bonus is the warning that a DD or SO is due and that my account needs topping up to cover it. No-one else does that as far as I know. Thats just one example Reviewed on: 24th January 2026

Been with you before you were a bank .

Been with you before you were a bank . Always good service Reviewed on: 24th January 2026

Always sorted problems I’ve had brilliant customer s...

Always sorted problems I’ve had brilliant customer service Reviewed on: 24th January 2026

Zempler! The best online bank.

Not being very tech minded, I have found Zempler app to be marvelous and very straightforward to use. But when i have to call customer services, i have found the staff to be excellent and very professional, a lot of service's out there could really learn from the Zempler staff Reviewed on: 24th January 2026

Zempler have good straightforward communication in t...

Zempler have good straightforward communication in their banking app and systems thay are easily understanderable even from just downloading initially. You feel fully supported at all times and being able to speak directly to them really helps Reviewed on: 24th January 2026

Efficient services and professional customer service...

Efficient services and professional customer services provided all the time. Reviewed on: 24th January 2026

Everything is good, this bank works well for me.

Everything is good, this bank works well for me. Reviewed on: 24th January 2026

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