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Zempler Bank : Current accounts reviews

Name: Current accounts
Rating: 4.86 (8125 reviews)

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4.86

Based on 8,125 reviews, last reviewed 28th Apr 2026

1% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Even with my mental health and other problems with m... Even with my mental health and other problems with my health and understanding though to loss of family and friends when I’ve had problems the bank ha... Read more Reviewed on: 28th April 2026

Latest lowest rating:

1

Terrible customer service Terrible customer service, had no idea how to actually handle a problem and made it my problem Reviewed on: 10th April 2026

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About this product

Zempler Bank offer two personal current accounts – the Freedom account and the Activeplus account.

The Freedom account has no monthly fees and the Activeplus account is £5.95 per month. There may be fees for sending money and withdrawing or paying in cash. Both accounts come with the option to add on an overdraft.

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Zempler Bank Current accounts reviews (8125)

good to business with

they provide all I need or expect from a bank Reviewed on: 25th March 2022

Cash plus is an ok bank but still doesn't function like a proper bank

Some of the services are still not like you're standard bank so it lets it down a little bit for instance something I didn't no what it was was taking from my bank a usual bank would refund you're money and cancel from being taken again Catholic doesn't do this they send you a form to fill out and send back by the time you sort it it's way to late Reviewed on: 25th March 2022

Above and beyond.

When I needed a bank account after a major financial crisis, cahplus was there when nobody else was. Many thanks Cashplus, I am going nowhere. A very greatfull customer. Reviewed on: 25th March 2022

They are simply the best!

Very supportive and reliable, always neat customers to support their need. Good bank, good people! Reviewed on: 25th March 2022

Outstanding Bank

They’ve not only gone from a pre-loaded credit card company, which meant you couldn’t spend more than you had put on, to now an overarching bank and all that goes along with that. They are easy to get hold of and very quick to answer queries but speedy in their reply and actions that may accrue from the matter Reviewed on: 25th March 2022

Great online bank

So far I'm impressed with this bank and the information it gives its members and I would definitely recommend Reviewed on: 25th March 2022

GREAT CUSTOMER SERVICE

Been with Cashplus for 1 year and a bit and I am extremely impressed with the service and the fact I am updated for every activity on my account. Reviewed on: 25th March 2022

PProfessional and up to date system and technology

I’ve been with them for about 5 years now and I can truly say their services is way better than some of the leading banks in the UK Reviewed on: 25th March 2022

A PERSONAL PROFESSIONAL BANK

They Provide a Personal, Professional Individual Service with 5 Star Customer Service. Reviewed on: 25th March 2022

Current account

Have been a customer for many years great no nonsense bank first class service never had a problem Have recommended to everyone I know Reviewed on: 25th March 2022

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