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Zempler Bank : Current accounts reviews

4.86
Based on 8,125 reviews, last reviewed 28th Apr 2026
1% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Even with my mental health and other problems with m... Even with my mental health and other problems with my health and understanding though to loss of family and friends when I’ve had problems the bank ha... Read more Reviewed on: 28th April 2026
Shaun j's avatar
Shaun j

Latest lowest rating:

1

Terrible customer service Terrible customer service, had no idea how to actually handle a problem and made it my problem Reviewed on: 10th April 2026
Dominic C's avatar
Dominic C

About this product

Zempler Bank offer two personal current accounts – the Freedom account and the Activeplus account.

The Freedom account has no monthly fees and the Activeplus account is £5.95 per month. There may be fees for sending money and withdrawing or paying in cash. Both accounts come with the option to add on an overdraft.

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Zempler Bank Current accounts reviews (8125)

Easy to use facility

5
I’ve used Cashplus as a budgeting mechanism for household costs and it has worked brilliantly for myself on my family. Reviewed on: 25th March 2022

Brilliant

5
Love my cash plus account. It didn't do anything for my credit rating as on my credit report after the year it said i actually lost points (-21) despite never missing a payment. But its allowed me to save money and even though im using ot like a credit card its only allowing me to spend what i have saved so im not getting into debt. Reviewed on: 25th March 2022

Still charges for withdrawals not a real bank

1
I have spent over £3000 in cash withdrawals so this need to be address. Won't regard it as a real bank until they stop charging service fees and cash withdrawals Reviewed on: 25th March 2022

Excellent Service

5
Cashplus bank is an excellent online bank that I make extensive use of in my personal life. I have never once encountered a problem with them that hasn't already been advised before hand - such as log on downtime - unlike with some other online banks I have been with. I well recommend it to anyone looking for a good online, hassle free online banking experience. Reviewed on: 25th March 2022

My bank of the year.

5
5* bank. Had some doubts as I transferred from a high street bank but Ive never looked back since. Excellent customer service and highly recommend. Reviewed on: 25th March 2022

Excellent

5
Never had one problem with CashPlus. Any problems they get it sorted straight away without having to visit the high street Reviewed on: 25th March 2022

Simple but Nice

5
Cashplus has an easy and efficient way to banking. Their app is strait forward and they can be contacted by phone easily with very professional and friendly staff. Reviewed on: 25th March 2022

very good service

5
very good very good service good Reviewed on: 25th March 2022

Excellent service with customers in mind

5
This company is there for the individual needs for their customers, giving excellent service. Reviewed on: 25th March 2022

Excellent Serviced financial institutions

5
Cashplus has always been professional , caring and provides an excellent service. 5star Reviewed on: 25th March 2022

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