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Zempler Bank : Current accounts reviews

Name: Current accounts
Rating: 4.85 (7823 reviews)

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4.85

Based on 7,823 reviews, last reviewed 17th Mar 2026

58300% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Ive been with zempler for years and never had a prob... Ive been with zempler for years and never had a problem tbh Reviewed on: 17th March 2026

Latest lowest rating:

1

I was not very happy when I recieved an email to say... I was not very happy when I recieved an email to say my account was restricted just after 2 days of using it. No explanation of why. Reviewed on: 12th February 2026

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About this product

Zempler Bank offer two personal current accounts – the Freedom account and the Activeplus account.

The Freedom account has no monthly fees and the Activeplus account is £5.95 per month. There may be fees for sending money and withdrawing or paying in cash. Both accounts come with the option to add on an overdraft.

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Zempler Bank Current accounts reviews (7823)

The online app is very easy to use and notifications...

The online app is very easy to use and notifications are always clear and precise Reviewed on: 22nd January 2026

Everything just works.

Everything just works. The app is simple and easy to navigate, and I'm able to get things done quickly without and difficulty. If I hit a problem, I can usually get the information I need from their website. If I need further assistance a quick call will sort it out. I particularly appreciate the UK call centres, where calls can be connected promptly. Reviewed on: 22nd January 2026

I have had hardly any issues but when I have custome...

I have had hardly any issues but when I have customer service helped straight away Reviewed on: 22nd January 2026

The bank that stands out from the rest.

Great customer care, understanding and empathy. Treat everyone like human beings. Reviewed on: 22nd January 2026

Zempler Bank is a great bank!

Zempler Bank is a great bank! The staff are professional and helpful, and all their services work really well. I highly recommend them. Reviewed on: 22nd January 2026

Good overall.

Good overall. Reliable app reasonable customer service experience mostly Reviewed on: 22nd January 2026

No problems with monzo would definitely recommend to...

No problems with monzo would definitely recommend too friends and family Reviewed on: 22nd January 2026

Had an account before becoming a fully fledged bank,...

Had an account before becoming a fully fledged bank, always had excellent customer support from day one. Never waited on a call never had any issues talking to a representative. Any question or query answered and dealt with respectfully and quickly. Reviewed on: 22nd January 2026

I am really happy with Zempler.

I am really happy with Zempler. Clear controll of my finances. Easey to contact customer services and regular e mail/ text updates Reviewed on: 22nd January 2026

Long May it last

I’ve been with Zempler since they were Cashplus and cannot fault them.. I rarely gave to contact them at all but if I do they are professional, friendly and can’t do enough for you. Reviewed on: 22nd January 2026

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