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Zempler Bank : Current accounts reviews

Name: Current accounts
Rating: 4.86 (8126 reviews)

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4.86

Based on 8,126 reviews, last reviewed 5th May 2026

2% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

I am happy that why I stay with Zempler thanks... I am happy that why I stay with Zempler thanks Reviewed on: 5th May 2026

Latest lowest rating:

1

Terrible customer service Terrible customer service, had no idea how to actually handle a problem and made it my problem Reviewed on: 10th April 2026

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About this product

Zempler Bank offer two personal current accounts – the Freedom account and the Activeplus account.

The Freedom account has no monthly fees and the Activeplus account is £5.95 per month. There may be fees for sending money and withdrawing or paying in cash. Both accounts come with the option to add on an overdraft.

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Zempler Bank Current accounts reviews (8126)

Im happy for your service its safe and convenient

Im happy for your service its safe and convenient Reviewed on: 23rd January 2026

Joined when they were otherwise named.

Joined when they were otherwise named. Was good for credit-score building then, now slightly put out by the monthly charge & couldn’t find them in the top 30 in Apple’s App Store rating in the Financial category. Currently considering Klarna’s offerings whilst tempted by Monzo (being second in the aforementioned top 30 listing:) Reviewed on: 23rd January 2026

i have had to contact zempler bank twice to discuss...

i have had to contact zempler bank twice to discuss certain things about my account and both times the call was answered quickly and sorted out things in a professional and friendly manner Reviewed on: 23rd January 2026

Yeh Zempler Bank is ok with me and my family-friend...

Yeh Zempler Bank is ok with me and my family-friend wishing you all the best, Reviewed on: 23rd January 2026

The staff are very friendly and great help thank you...

The staff are very friendly and great help thank you all Reviewed on: 23rd January 2026

Exceptional Customer Service.

Customer service team have always been helpful but when my account was hacked I phoned & everything was sorted & monies returned promptly, put me at ease about it. Excellent x Reviewed on: 23rd January 2026

Banking app is easy to use, transactions are secure...

Banking app is easy to use, transactions are secure and instant Reviewed on: 23rd January 2026

Zempler took over cash plus of which I’ve been a cus...

Zempler took over cash plus of which I’ve been a customer for years and I must say they are so helpful Reviewed on: 23rd January 2026

Zempler for no. One bank

I've been with Zempler for years, before they became Zempler bank. I have always been happy with my account and hope to carry on. Well done Zempler and keep it up. Reviewed on: 23rd January 2026

The truth is in the pudding.

The truth is in the pudding..hence high score Reviewed on: 23rd January 2026

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