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Zempler Bank : Current accounts reviews

View other Zempler Bank products
4.86
Based on 8,122 reviews, last reviewed 22nd Apr 2026
1% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
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1%
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0%
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1%

Latest highest rating:

5

I’ve had a really positive experience with this bank. I’ve had a really positive experience with this bank. The staff are always helpful and professional, and I’ve found their customer service to be quick... Read more Reviewed on: 22nd April 2026
All's avatar
All

Latest lowest rating:

1

Terrible customer service Terrible customer service, had no idea how to actually handle a problem and made it my problem Reviewed on: 10th April 2026
Dominic C's avatar
Dominic C
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About this product

Zempler Bank offer two personal current accounts – the Freedom account and the Activeplus account.

The Freedom account has no monthly fees and the Activeplus account is £5.95 per month. There may be fees for sending money and withdrawing or paying in cash. Both accounts come with the option to add on an overdraft.

Zempler Bank reviews help you find out what it’s really like to be a customer. If you’ve used Zempler before, you can also leave a review and share your experience.

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Zempler Bank Current accounts reviews (8122)

Mr

4
Been alright since I started banking with you. Reviewed on: 10th February 2022
Alpha Kasuto's avatar
Alpha Kasuto

Great new bank , excellent app

5
I have been a customer for many years and at least 15 people I know use cash plus and I always recommended it to anyone having problems when simply needed a new basic account. It has a simple to use app giving you up to date bank account info in the palm of your hand and much more than a basic account as you can pay your Bill's online, direct debit and transfer funds between other bank accounts. I have dealt with customer services who were quick and helpful from initial contact to resolve. The latest update was fabulous and sealed my vote of confidence in them. Being able to pay money into your account via the post office is amazing as high street banks are closing as fast as you can find a place to park. You can even have an additional card on your account great if you spouse in caught short. I travel so have a euro card attached to mine so transfer money across accounts at a rate I am aware of so no nasty surprises withdrawing money from atm abroad or paying extortionate rates for using a UK credit card. Once again , cashplus are a credible bank, highly recommend and hopefully win an award for outstanding performance. Reviewed on: 10th February 2022
PB's avatar
PB

Excellent

5
Best bank ever excellent workers Reviewed on: 10th February 2022
Tracey England's avatar
Tracey England

Easy to manage money

5
I like that you can set aside money for bills and spare money and it has the credit building option Reviewed on: 10th February 2022
james sinden's avatar
james sinden

Most Accommodating/Customer Friendly

5
Although Cashplus keeps a strong and secure business protocol, they are very accommodating towards their customers. Reviewed on: 10th February 2022
C K S Spencer's avatar
C K S Spencer

Best service ever

5
No messing with this bank and the staff are fantastic Reviewed on: 10th February 2022
David Noble's avatar
David Noble

Excellent

5
No problems with the service customer service very good and polite staff Reviewed on: 10th February 2022
Daniel garraghan 's avatar
Daniel garraghan

Great service

5
Standard of service is second to none Reviewed on: 10th February 2022
David moxey's avatar
David moxey

The best bank

5
Fantastic bank love to bank with them anytime Reviewed on: 10th February 2022
Faith Olatunji 's avatar
Faith Olatunji

Absolutely fantastic company

5
My experience with cashplus has been amazing there team have helped me in every way to get me where I am now regarding my credit score. Reviewed on: 10th February 2022
Steven Medlen's avatar
Steven Medlen

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