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Zempler Bank : Current accounts reviews

4.86
Based on 8,122 reviews, last reviewed 22nd Apr 2026
86200% increase in 5 star reviews
in the past 90 days
400% increase in 1 star reviews
in the past 90 days
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90%
See only 4 star reviews
8%
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1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

I’ve had a really positive experience with this bank. I’ve had a really positive experience with this bank. The staff are always helpful and professional, and I’ve found their customer service to be quick... Read more Reviewed on: 22nd April 2026
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Latest lowest rating:

1

Terrible customer service Terrible customer service, had no idea how to actually handle a problem and made it my problem Reviewed on: 10th April 2026
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Dominic C

About this product

Zempler Bank offer two personal current accounts – the Freedom account and the Activeplus account.

The Freedom account has no monthly fees and the Activeplus account is £5.95 per month. There may be fees for sending money and withdrawing or paying in cash. Both accounts come with the option to add on an overdraft.

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Zempler Bank Current accounts reviews (8122)

Absolutely brilliant

5
Easy to transfer money Smooth transactions Good value Been with them over 14yrs never had a problem always reliable. "Does what it's says on the tin" Reviewed on: 10th February 2022

Practical, easy to use, helpful, reliable and friendly

5
I’ve been with Cashplus for years and am extremely happy. Will Definitely Recommend it to anyone I know. Reviewed on: 10th February 2022

Fantastic service

5
Never had a single issue fantastic bank and should be voted best bank award step aside you big bank monsters it's time for the newbies to show you what they can do . Reviewed on: 10th February 2022

Saving and spending

5
I have been using cashplus before it became a bank. For me it was a piggy bank so to speak. You put money there, you save, you spend wisely and you pay a small fee for that. Yet it is a window on the world. You can use the card anywhere in the world as long as you have funds. You build trust, you get more rewards and benefits. No doubt in my mind this is a learning curve in saving, building trust and spending wisely. Thank you. Reviewed on: 10th February 2022

Cashplus Bank is Fantastic

5
I have been using cashplus Bank before it became a bank. It has helped me raise my credit score and I will be using it for a long time to come. Reviewed on: 10th February 2022

Fabulous bank

5
I get a prompt response off my bank, when i need any help on line or on the phone always deal with any problem, a personal centered approach, postive , happy customer Reviewed on: 10th February 2022

cashplus great

5
one of the best banks i have ever banked with, respond quickly and are genuine people, i wish i had a overdraft limit though Reviewed on: 10th February 2022

A very useful service

5
Cashplus has been very helpful with monthly payments i needed to make. I did not have a bank account for a long period so this was very good. Reviewed on: 10th February 2022

An OK experience

3
Hold times are often long which has put me off calling before and the email experience isn't great. They have an email however questions aren't answered over email. The paid plan doesn't really get you much in terms of benefits. Now to the postives. The customer service team did answer my questions and were helpful. Having an app helps but some improvements are needed. Reviewed on: 10th February 2022

Very secure

5
They are very fasg and secure dont jave to qorry about scamming with cash plus their customer service ia second to none Reviewed on: 10th February 2022

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