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Zempler Bank : Current accounts reviews

Name: Current accounts
Rating: 4.86 (8120 reviews)

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4.86

Based on 8,120 reviews, last reviewed 19th Apr 2026

86000% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

4

Customer service is always polite and helpful Customer service is always polite and helpful Reviewed on: 19th April 2026

Latest lowest rating:

1

Terrible customer service Terrible customer service, had no idea how to actually handle a problem and made it my problem Reviewed on: 10th April 2026

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About this product

Zempler Bank offer two personal current accounts – the Freedom account and the Activeplus account.

The Freedom account has no monthly fees and the Activeplus account is £5.95 per month. There may be fees for sending money and withdrawing or paying in cash. Both accounts come with the option to add on an overdraft.

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Zempler Bank Current accounts reviews (8120)

Safe and secure, easy to use.

Cashplus is a safe and secure way to manage my funds. The on line banking app is ideal for me to transfer, set up payments and manage my financial affairs. On occasions i have had to contact i found the staff friendly and helpful. Reviewed on: 26th March 2021

My cashplus

Never had a problem with Cashplus, all enquiries have been resolved fully and professionally. Reviewed on: 26th March 2021

Cash plus bank

I have been with cash plus for a few years now and I have never experienced any problems. Customer services are always polite e and strive to resolve any issues that arise. Congratulations on recently becoming a bank I look forward to many more years of being your customer Reviewed on: 26th March 2021

Better Bank

A bank that outshines all the old players by offering a hand up to people who need it but not the sort that can ruin you, carefully considered management of your account and responsibility not to let things get out of control, but they know how important having a bank account can be, where other banks are not willing to even look at an application Cashplus was there and were amazing, well done and I hope you go from strength to strength Reviewed on: 25th March 2021

Easy and convenient

I have experienced reliable banking and good customer service. Reviewed on: 25th March 2021

Will make s very good bank

Going to be a very good back for the further to come .o would like to give them the change Reviewed on: 25th March 2021

Totally inadequate

Dreadful customer service. You can't bank a cheque. Not sure how they get to call themselves a full bank. Reviewed on: 25th March 2021

a

Easy and convenient,smart moves and easy to use Reviewed on: 25th March 2021

Excellent

Easy to get on with. Thank you Reviewed on: 25th March 2021

convenient and friendly

easy to use and always reachable. Reviewed on: 25th March 2021

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