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Zempler Bank : Current accounts reviews

4.86
Based on 8,118 reviews, last reviewed 18th Apr 2026
86000% increase in 5 star reviews
in the past 90 days
400% increase in 1 star reviews
in the past 90 days
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1%
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1%

Latest highest rating:

5

Very reliable and excellent customer service Very reliable and excellent customer service Reviewed on: 18th April 2026
Moses's avatar
Moses

Latest lowest rating:

1

Terrible customer service Terrible customer service, had no idea how to actually handle a problem and made it my problem Reviewed on: 10th April 2026
Dominic C's avatar
Dominic C

About this product

Zempler Bank offer two personal current accounts – the Freedom account and the Activeplus account.

The Freedom account has no monthly fees and the Activeplus account is £5.95 per month. There may be fees for sending money and withdrawing or paying in cash. Both accounts come with the option to add on an overdraft.

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Zempler Bank Current accounts reviews (8118)

Very useful, no-fuss service

5
I've been with CashPlus from almost the beginning. Their service has been very useful for online purchases where, if there were a security breach, the liability would be limited to the meagre balance in the account and no more. I've managed (at least so far) to protect my normal credit card and bank account from hackers. The fixed payment of under £6 a month is a reasonable price for a little peace of mind. Thank you CashPlus! Reviewed on: 24th March 2021

No hesitation in recommending!

5
I have been with Cashplus quite a few years now, and firstly as a prepaid Mastercard. I have used my card not only in the United Kingdom, but in many countries throughout the world.....both at point of sale/delivery, and ATM's. I can honestly say that I've never had a single problem of any kind, nor in any aspect. In fact, the only 'problem' I ever had was once in loading funds....and it was entirely, and completely, my own error!!! One phone call to Cashplus customer service to explain my error, and they had it fixed almost immediately. I would have no hestitation whatsoever in recommending Cashplus to anyone. In my opinion, and experience, they are absolutely superb in every aspect. Reviewed on: 24th March 2021

Quick and easy!

5
Everything is convenient, fast and easy to manage and use! Reviewed on: 24th March 2021

Easy to use

5
Easy to use, i have noticed a change on my credit report Reviewed on: 24th March 2021

Satisfactory

5
Very happy to have been part of this great project. Reviewed on: 24th March 2021

Excellent

5
Setting up the account was easy. Make transfers every week. The app is easy to use Reviewed on: 24th March 2021

great customer service

4
always at the end of the line when needed Reviewed on: 24th March 2021

Not had any problems so far so so good.

4
A+ just like having a normal high street bank . Reviewed on: 24th March 2021

Very satisfied

5
Love how they remind you of payments due and love the app easy to navigate Reviewed on: 24th March 2021

Certainly one of the best I've felt with

5
I've been with Cashplus for 13 years and found them to be the easiest to work with. I've never experienced any problems with customer service, and everything has been dealt with very efficiently Reviewed on: 24th March 2021

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