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Zempler Bank : Current accounts reviews

View other Zempler Bank products
4.86
Based on 8,112 reviews, last reviewed 15th Apr 2026
85500% increase in 5 star reviews
in the past 90 days
400% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Best high street alternative Had my account since before the name switch and the quality hasn't changed, stellar service with no errors ever. I don't think I'll ever consider clos... Read more Reviewed on: 15th April 2026
Daniel R's avatar
Daniel R

Latest lowest rating:

1

Terrible customer service Terrible customer service, had no idea how to actually handle a problem and made it my problem Reviewed on: 10th April 2026
Dominic C's avatar
Dominic C
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About this product

Zempler Bank offer two personal current accounts – the Freedom account and the Activeplus account.

The Freedom account has no monthly fees and the Activeplus account is £5.95 per month. There may be fees for sending money and withdrawing or paying in cash. Both accounts come with the option to add on an overdraft.

Zempler Bank reviews help you find out what it’s really like to be a customer. If you’ve used Zempler before, you can also leave a review and share your experience.

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Zempler Bank Current accounts reviews (8112)

Simple and reliable

5
I have used Cashplus for 13 years as an alternative to giving my main bank a count details out for online purchases, the purchases being made on a Cashplus MasterCard. I have always found Cashplus easy to deal with, and respond to any enquiries rapidly, and their staff have always been very helpful. I cannot fault them in any way, and will continue to be a customer with them in the future. Reviewed on: 24th March 2021
Darren Gorham's avatar
Darren Gorham

Perfect and professional services

5
In most recent times spanning a little over a year, Cashplus has proved so easy-to-deal with and very timely in its responses to my queries. I am heartily pleased with my custom to Cashplus and it deserves the qualities of a reliable bank in the UK. Reviewed on: 24th March 2021
Alpha Kholifa Koroma 's avatar
Alpha Kholifa Koroma

excellent communication

5
always answer telephone. Happy as now paertners with natwest Reviewed on: 24th March 2021
Tracey Smythe's avatar
Tracey Smythe

A pleasure to bank with.

5
I have banked with them for about 10 years and they are helpful when needed, professional and informative. Reviewed on: 24th March 2021
Rachel Davey's avatar
Rachel Davey

Simple

5
Easy to use, in the time I've been using this bank it's been 100% reliable Reviewed on: 24th March 2021
Deborah Allen's avatar
Deborah Allen

A helpful Bank

5
I have been with cash plus since 2013 and they have provided an excellent service helping me get my financial feet back on the ground Reviewed on: 24th March 2021
Mike Faraday's avatar
Mike Faraday

Excellent!

5
Very few calls I've made, always polite and coutious Reviewed on: 24th March 2021
Andrew j Bray's avatar
Andrew j Bray

Excellent

5
Amazing service very professional Reviewed on: 24th March 2021
Mark's avatar
Mark

Does what it says

5
Everything I need to do including online can be done simply without intrusive complications. The communication systems operate promptly and keep you fully informed as actions take place. Reviewed on: 24th March 2021
Rod Williams's avatar
Rod Williams

Excellent

5
It has been great easy to make transfers and deposits Reviewed on: 24th March 2021
Sylvester 's avatar
Sylvester

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