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Zempler Bank : Current accounts reviews

Name: Current accounts
Rating: 4.86 (8118 reviews)

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4.86

Based on 8,118 reviews, last reviewed 18th Apr 2026

86000% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Very reliable and excellent customer service Very reliable and excellent customer service Reviewed on: 18th April 2026

Latest lowest rating:

1

Terrible customer service Terrible customer service, had no idea how to actually handle a problem and made it my problem Reviewed on: 10th April 2026

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About this product

Zempler Bank offer two personal current accounts – the Freedom account and the Activeplus account.

The Freedom account has no monthly fees and the Activeplus account is £5.95 per month. There may be fees for sending money and withdrawing or paying in cash. Both accounts come with the option to add on an overdraft.

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Zempler Bank Current accounts reviews (8118)

Great service Very professional

I had misplaced my bank card and stopped it when I could not find it. I telephoned Cashplus and explained...they sent me out by new card within three days. Great service, well organised. Reviewed on: 19th March 2021

Easy to use

Any issues were handled in a timely manner and being able to access my account when needed is great help. Reviewed on: 18th March 2021

Easy banking

Hassle free and if you do need to contact them, staff are lovely Reviewed on: 18th March 2021

Great Service

Simple and straightforward banking Reviewed on: 18th March 2021

Very good

You really doing well both in all your services, transfer direct debit and notifying when money is paid in thanks very much for all your services Reviewed on: 18th March 2021

Excellent service

So many ways to pay money in and perfect if you like using your local post office for paying in or taking out cash. Reviewed on: 18th March 2021

smart & simple to use

any probs get sorted, no fuss, no cuss Reviewed on: 17th March 2021

Friendly professional banking at its best.

I have been a customer with Cashplus for 12 years, and I have always received a professional and friendly service. During this time I have never had to complain about the way my account has been handled, it has always been handled in a friendly, efficient, and professional manner. Reviewed on: 17th March 2021

Excellent

Excellent service. No complaints. Reviewed on: 17th March 2021

Best online Bank

I've been with this Bank ever since it was a prepaid card helping people who the high street banks rejected, and have always had the best service from them! Reviewed on: 17th March 2021

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