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Zempler Bank : Current accounts reviews

Name: Current accounts
Rating: 4.85 (7809 reviews)

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4.86

Based on 7,809 reviews, last reviewed 21st Feb 2026

57000% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Real humans answer your call not AI. Customer service is just a phonecall away should you have a problem and you get through to a human not a AI. Reviewed on: 21st February 2026

Latest lowest rating:

1

I was not very happy when I recieved an email to say... I was not very happy when I recieved an email to say my account was restricted just after 2 days of using it. No explanation of why. Reviewed on: 12th February 2026

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About this product

Zempler Bank offer two personal current accounts – the Freedom account and the Activeplus account.

The Freedom account has no monthly fees and the Activeplus account is £5.95 per month. There may be fees for sending money and withdrawing or paying in cash. Both accounts come with the option to add on an overdraft.

Zempler Bank reviews help you find out what it’s really like to be a customer. If you’ve used Zempler before, you can also leave a review and share your experience.

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Zempler Bank Current accounts reviews (7809)

straightforward and helpful

all positive to date - simple to use and effective as a personal account should be Reviewed on: 12th March 2021

Efficient and user friendly

I started with a prepaid account and the transition has been seamless. Payments both made and received are handled quickly and efficiently. Communication is clear and frequent keeping me abreast of changes proposed and subsequently implemented. Reviewed on: 12th March 2021

Great

Is being a wonderful since I partner with them I hv not experience any network issues in fact I got no problem at all I hope the will keep it up. Reviewed on: 12th March 2021

Happy with the service

Very happy with cash plus, always good customer services Reviewed on: 12th March 2021

Cashplus thumbs up

Nothing negative to say about Cashplus, very transparent, always informative with all aspects of their service and charges and great to see they're now a bank. Woild happily recommend to anyone Reviewed on: 12th March 2021

Cashplus has worked hard and succeeded

I have been with Cashplus for over ten years and I remember the basic nature of the service available then and how year on year services have improved. Customer services have always been easy to reach and efficient. There have been 1 or 2 snaphoos along the way but on the whole I'm pleased I opened my account and I wish Cashplus all the best. Reviewed on: 12th March 2021

Enjoying the feeling of safety

After being ripped off twice online with my bank card and researching cards available decided on cashplus, I made the right decision, everything clear and easy, app well layed out but the feeling of safety online is fantastic Reviewed on: 12th March 2021

Best Bank

Easy and fast to use. Great customer service! Reviewed on: 12th March 2021

Good for topping up money on

I am grateful for the card to enable my relative to but shopping for me, as I can't go out. Reviewed on: 12th March 2021

Excellent

Excellent service and very safe and secure Reviewed on: 12th March 2021

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