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Zempler Bank (formerly Cashplus): Business Credit Card reviews

4.70
Based on 133 reviews, last reviewed 28th Aug 2024
No new 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
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9%
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2 star
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0%
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2%

Latest highest rating:

5

Very easy to control easy paying on app Very easy to control easy paying on app Reviewed on: 2nd April 2024
Marc B's avatar
Marc B

Latest lowest rating:

1

When they took over from cash plus I was charged an... When they took over from cash plus I was charged an annual fee and interest despite closing the account in January 2024, they took the payment and now... Read more Reviewed on: 28th August 2024
Suz's avatar
Suz

About this product

Zempler Bank's business credit card has features that include UK-based telephone support, 24/7 fraud monitoring, in-app and online banking. Zempler Bank say they are dedicated to supporting small businesses with reliable banking solutions.

This review account was formerly for Cashplus, who rebranded to Zempler Bank on 9 July 24.

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Zempler Bank (formerly Cashplus) Business Credit Card reviews (133)

Great customer service

5
Customer service at the centre of everything, communication, reporting and accessibility. An example for the rest to follow. Reviewed on: 4th April 2023

Great service

5
Great service and excellent interest rates Reviewed on: 4th April 2023

Great bank

5
Great bank really helped me and so easy to set up Reviewed on: 4th April 2023

Excellent service

5
Very considerate lenders..very competitive..easy to access App..customer service ver0y helpful Reviewed on: 4th April 2023

Money is easy.

5
Having used Cashplus bank credit card for a while now . Easy to use , easy to pay , great app and never an issue. Would definitely recommend. Reviewed on: 4th April 2023

Great credit card company

5
Easy to deal with and very user friendly app Reviewed on: 4th April 2023

Excellent service

5
Excellent service, great easy to use online app, good communication with updates by email. Highly recommend Reviewed on: 4th April 2023

Brilliant

5
Brilliant service second to none Reviewed on: 4th April 2023

DO NOT CONSIDER CASHPLUS AS A BANK FOR YOU OR YOUR BUSINESS

1
Please read this review and consider carefully before you open a business account with Cashplus Bank. I opened an account in 2019 for a new business that I was starting, the only reason I considered Cashplus was because of the ease in opening the account. This company has had very few transactions because of COVID which restricted me from visiting my suppliers in China, March I was able to visit my suppliers in China and arranged for stock to be shipped I then deposited money from my personal account and proceed to make payments through a well know high street forex bureau. Cashplus froze my account at 17.55 on Friday the 10th of March, I phoned them that evening asking why they replied that I needed to fill in a questionnaire which I did they also informed me that it can take up-to five working days to have this questionnaire reviewed and for my account to be unfrozen. Monday morning the 13th I again phoned them explaining that this is my business and I cannot operate without the account opened after a long call I finally got to speak to someone who agreed to expedite the process, I then forwarded by email copies of all the invoices and copies of the forex transactions, on Friday the 17th of March which to my mind was the fifth working day I phoned them again where they then informed me that the first day Monday doesn’t count and that the fifth working day is today the 20th of March, today I again called at 16.00 hrs. and was informed that they have until 18.00 hrs. to reply. As of now there has been no reply and my account his sill frozen. I have recorded all my conversations with them and will be now reporting the matter to the financial Ombudsman. I AM LEAVING THIS REVIEW SO AS TO WARN ALL NOT TO CONSIDER CASHPLUS AS A BANK FOR YOUR BUSINESS THE STRESS THEY HAVE CAUSED ME THIS PAST WEEK IS INCONSIDERATE. Reviewed on: 20th March 2023

Gimme 1500 please

5
I’ve used cash plus bank for 18 months now. The app is easy to manage and it has assisted my business in moving forward Reviewed on: 13th March 2023

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