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Zempler Bank (formerly Cashplus): Travel Money Cards reviews

3.86
Based on 4 reviews, last reviewed 9th Oct 2024
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Latest highest rating:

5

Best business account and very happy with cash plus Best business account and very happy with cash plus Reviewed on: 9th October 2024
Mohamed A's avatar
Mohamed A

Latest lowest rating:

1

They have stole my money Worst bank ever and I am on the brink of losing my business as they keep saying they cannot find international payments, can't speak to anyone in paym... Read more Reviewed on: 11th May 2022
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Julie Howie

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Zempler Bank (formerly Cashplus) Travel Money Cards reviews (4)

Best business account and very happy with cash plus

5
Best business account and very happy with cash plus Reviewed on: 9th October 2024

They have stole my money

1
Worst bank ever and I am on the brink of losing my business as they keep saying they cannot find international payments, can't speak to anyone in payment department and customer service are all incompetent and I do not know where to turn Avoid at all costs Reviewed on: 11th May 2022

Avoid this bank at all cost!

1
Avoid this bank at all cost! Opening a business account was very straight forward and for the first 2 weeks we deposited our takings. Then without warning they froze our account with a message to call customer services . On calling customer services they said the account was under review and someone would be in contact within 48 hrs. TWO weeks later I finally got a call asking for some documents to prove our business was legitimate and where our funds were coming from . I sent all the relevant documents straight away and got an email back telling us the review would be done within 5 days and if we did not hear back from them in that time the account would be unrestricted. That was 2 weeks ago !! I have emailed the complaints department twice , you only get an automated reply . I have called customer services every 3 days only to be told the account is under review, some one will be in touch , which never happens . Reading the reviews on Google and trust pilot this seems to be common practice. I wish I had read them before opening an account. I am now considering taking legal action in the form of a class action law suit due to the financial and mental distress this bank has caused so many of its customers Reviewed on: 27th April 2022

Reliable ,Safe, just like a bank

5
I got this cashplus card about three years ago, when I needed to put aside some savings to manage my money better and also as an easy tool to travel. So fars I am very impressed with services, despite my first worries when I lost my very first card as a result of pocketing in supermarket. Advisors were very helpful and now when everything can be managed online I love it even more. Also I appreciate ability to boost my credit. Finally I am in full controll of my spending and getting slowly better off from my initial financial situation after a terrible divorce. I cannot thank Cashplus Bank enough. Reviewed on: 26th April 2022

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