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Zopa: Smart ISA reviews

Name: Smart ISA
Rating: 4.94 (227 reviews)

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4.94

Based on 227 reviews, last reviewed 6th Dec 2024

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

1 star

Latest highest rating:

5

No delays in money transfer and good notifications. No delays in money transfer and good notifications. Reviewed on: 6th December 2024

Latest lowest rating:

2

High rates but let down I chose Zopa because they offered very competitive rates, however the ISA has numerous restrictions. Whilst I probably could have found these restrict... Read more Reviewed on: 16th April 2024

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About this product

The Smart ISA is a easy access & fixed term cash ISA account introduced in 2023 by Zopa Bank to help savers level-up their finances. It is a mobile only offering that could help 12 million Brits with an ISA account better save by making some £740 billion work harder.

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Zopa Smart ISA reviews (227)

Quick and easy setup - great rates - do not delay

Quick and easy setup - my money is earning great interest rates straight away. Its a shame the big banks are too lazy to help their existing customers which means the savy customers switch to the banks that do clearly care to offer great rates! Well done Zopa for leading the charge. Reviewed on: 14th January 2024

Easy to manage, very clear app.

Easy to manage, very clear app. Good range of products. Excellent customer service. Reviewed on: 14th January 2024

Easy to use app, very quick transfers with their sma...

Easy to use app, very quick transfers with their smart payment link to the apps for other accounts. At time of opening my account they had the best interest rate I could find for a cash ISA. Reviewed on: 14th January 2024

Great to use.

Great to use. The GUI is very clear. Reviewed on: 13th January 2024

Increase interest to get no1 spot

ISA 5.08% if interest was higher maybe higher review Reviewed on: 13th January 2024

ISA transfer

Swift and easy ISA transfer all through the app and no fussy form filling Reviewed on: 11th January 2024

Opening accounts-straightforward....being ID'd not so.

Opening accounts are very straightforward and quick. Their interest rates are right up there at the top and is the main reason I bank with them. My only gripe is, when I transferred an ISA account I held elsewhere into ZOPA, I didn't know how much of my annual limit I had left. I went onto their CHAT facility, where they proceeded to ask me ID questions. I don't have to do this with my other Banks, which seems appropriate, as I've been technically ID'd by using my log in details to access the app. The questions they asked me were a little ridiculous. They wanted to know when I'd opened my account. Like most people, over time, they are not going to remember this. I Hazarded a guess between certain months of a year and was told I'd failed. Later on after looking up when I had opened the account I discovered I was correct with my answer. So I suppose unless you get it spot on,youve got no chance. Oh well. Rates are good though and the app is quick. Reviewed on: 10th January 2024

So easy to deal with and link accounts.

So easy to deal with and link accounts. Accessible app and easy to understand. Great interest rates. Reviewed on: 10th January 2024

Like the app easy to use and see your money

Like the app easy to use and see your money Reviewed on: 10th January 2024

Excellent and fast service.

Excellent and fast service. Simple to use. Reviewed on: 9th January 2024

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