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Zopa: Cash ISA reviews

Name: Cash ISA
Rating: 4.96 (695 reviews)

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4.96

Based on 695 reviews, last reviewed 2nd Mar 2025

45200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

97%

1 star

Latest highest rating:

5

good app experience and customer service good app experience and customer service Reviewed on: 2nd March 2025

Latest lowest rating:

2

High rates but let down I chose Zopa because they offered very competitive rates, however the ISA has numerous restrictions. Whilst I probably could have found these restrict... Read more Reviewed on: 16th April 2024

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About this product

The Zopa Smart ISA can be opened with as little as £1.

Customers who already have a Smart Saver Account can apply for a Smart ISA via the Smart Savings Hub. With Zopa, you’ll have one flexible cash ISA, but within that, can spread your allowance across different ISA pots.

Zopa Smart ISA reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Cash ISA reviews (695)

Easy to use app, very quick transfers with their sma...

Easy to use app, very quick transfers with their smart payment link to the apps for other accounts. At time of opening my account they had the best interest rate I could find for a cash ISA. Reviewed on: 14th January 2024

Great to use.

Great to use. The GUI is very clear. Reviewed on: 13th January 2024

Increase interest to get no1 spot

ISA 5.08% if interest was higher maybe higher review Reviewed on: 13th January 2024

ISA transfer

Swift and easy ISA transfer all through the app and no fussy form filling Reviewed on: 11th January 2024

Opening accounts-straightforward....being ID'd not so.

Opening accounts are very straightforward and quick. Their interest rates are right up there at the top and is the main reason I bank with them. My only gripe is, when I transferred an ISA account I held elsewhere into ZOPA, I didn't know how much of my annual limit I had left. I went onto their CHAT facility, where they proceeded to ask me ID questions. I don't have to do this with my other Banks, which seems appropriate, as I've been technically ID'd by using my log in details to access the app. The questions they asked me were a little ridiculous. They wanted to know when I'd opened my account. Like most people, over time, they are not going to remember this. I Hazarded a guess between certain months of a year and was told I'd failed. Later on after looking up when I had opened the account I discovered I was correct with my answer. So I suppose unless you get it spot on,youve got no chance. Oh well. Rates are good though and the app is quick. Reviewed on: 10th January 2024

So easy to deal with and link accounts.

So easy to deal with and link accounts. Accessible app and easy to understand. Great interest rates. Reviewed on: 10th January 2024

Like the app easy to use and see your money

Like the app easy to use and see your money Reviewed on: 10th January 2024

Excellent and fast service.

Excellent and fast service. Simple to use. Reviewed on: 9th January 2024

So easy to use.

So easy to use. Open new accounts. Transfer money. Fast transfers too. Reviewed on: 9th January 2024

Great rates, easy to use and fun to navigate.

Great rates, easy to use and fun to navigate. Reviewed on: 9th January 2024

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