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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Easy to apply, quick answer, easy to manage

I wanted a loan to be able to get a new car after my old car failed MOT. The dealerships were offering terrible interest rates so I thought I would try a Zopa loan. Got my answer within hours and money was received very quickly. I find it easy to manage, the system is easy to log on and make extra payments which is important to me. Very happy! Reviewed on: 30th May 2017

Brilliant

Brilliant service, everything was sorted very quickly. Reviewed on: 30th May 2017

Straightforward application & low percentage rate

As said easy and straightforward to apply for. Decision immediately, money in my account within a few days. Absolutely no complaint. Option to pay more on the loan so can pay off quickly ensuring I pay even less interest. Reviewed on: 30th May 2017

Really happy thank you!

Applied for a car loan and got accepted within days! Thank you so much for all your fantastic customer service. Reviewed on: 30th May 2017

Extremely satisfied

Amazing service.. definitely recommended Reviewed on: 30th May 2017

Efficient service of Zopa

I had never heard of Zopa let alone applied for a loan from them until recently. Not only did I find their personal loan rates very competitive, but their advisers dealt with my questions efficiently, quickly and politely. I am satisfied customer. Reviewed on: 30th May 2017

All round perfection

Easy application, affordable free interest rates, excellent customer service! I would recommend Zopa to anyone! Reviewed on: 30th May 2017

Best loan company going

Competitive Loan provider with good rates Reviewed on: 30th May 2017

Amazingly easy loans

Simple to use and super fast response too! Reviewed on: 30th May 2017

Nice and easy

I was suprised in the good way how quick, easy it was to get loan. I have already recomended zopa to few of my friends. Reviewed on: 30th May 2017

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