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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Very informative

I would recommend Zopa to everyone. Reviewed on: 30th May 2017

Professional company

My experience was fantastic, professional and efficient service I will defiantly use Zopa again and highly recommend you x Reviewed on: 30th May 2017

easy to apply and best rate at the time!

easy to use website - easy sign-up process - quick approval and the best rates...... why Wouldnt you use Zopa when all those are correct!? Reviewed on: 30th May 2017

Life saving company!

I needed to buy a new car as my family struggled to fit into my old one and I looked at so many companies that all offered me a loan but the interest was ridiculous and some companies even wanted double back in return. Down hearted and fed up I gave Zopa loans a try, if only I had known about them before!!! They offered me the money and the interest was so low that I thought that they had made a mistake. After a very short conversation with their helpful staff I found myself looking at a very healthy bank balance. Not only would I recommend this company but I'd never use any one else, ever again. Couldn't be happier with the service, the repayments and the overall interest added! Reviewed on: 30th May 2017

Excellence

Found them online, due to there fantastic reviews! Website was easy to use with all the details I needed for a successful loan! Reviewed on: 30th May 2017

Fast, easy to use

Fast response and really easy to use system. I was awarded my loan and was able to adjust my repayment date in minutes. Reviewed on: 30th May 2017

Flexible customer focused money lender.

I still rember the good service now despite the application being 2 years ago. So flexible and approachable. Making my money work for me. Love the early 're payment. Thank you Zopa Reviewed on: 30th May 2017

Amazing!

Zopa is great to use! Easy and fast and very easy to navigate round. Reviewed on: 30th May 2017

Zopa loan is best loan!

Seriously, three car loans in, three cars down, and I'm yet to find a better loan provider. Customer service, overall service and website all second to none. Reviewed on: 30th May 2017

Best Loan Provider

Very friendly staff, great communication, highly recommended. Quick and easy. Reviewed on: 30th May 2017

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