Write a review

Newsletter

Go to business site

Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

View other Zopa products

4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

Read all reviews Write a review

About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

Review Zopa: Personal loan now

Help others make smarter decisions by sharing your own experience.

Write a review

Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

The hassle free way to borrow

An easily guided process online and they even do a soft search so you know exactly what interest rate you'll be given. I highly recommend ZOPA for a five star loan. Reviewed on: 30th May 2017

5 Star Recommendation

In an era where it is very hard to find compliments for excellent, efficient and speedy customer service. WELL DONE ZOPA! Reviewed on: 30th May 2017

Polite, friendly and helpful.

Applied for loan, all agreed very easily and funds transferred in excellent time. Assistance in hand when required, couldn't ask for more really. (Although a rate discount be nice!) Reviewed on: 30th May 2017

Couldn't be any easier

Great service, no fuss money in without any hassle Reviewed on: 30th May 2017

GREAT COMPANY WAS MAde so easy to get my loan

quick easy and so simple loved it Reviewed on: 30th May 2017

Quick and Transparent

I applied to two different (large) on line loan providers and the two experiences could not be more different. The Zopa communication about progress and what was required was quick and clear to the extent where I had the money in my account before the other provider actually acknowledged my application - I then struggled to get in touch with them because they had large queues on the phone whereas Zopa have the functionality to manage the relationship and the applications progress on line. Finally, I got a great rate! Am happy to recommend Zopa on this basis. Reviewed on: 30th May 2017

No fuss, no trouble

It was extremely easy and simple. There was no fuss or waiting days to hear back. It was a smooth and easy transaction and already recommended to other people. Would definitely use again in the future. Reviewed on: 30th May 2017

Speedy,efficient & helpful

Easy to apply. Fast response . Funds speedily received. Simple, effective & great value. Reviewed on: 30th May 2017

Simply quick

I had always kept away from online loans thinking they would entail endless emails etc ,nothing could be further from the truth when I eventually applied for a zopa loan . Having read the reviews and noted the competitive rates decided to apply it was simplicity itself the website is very clear and all instructions easily followed ,once accepted funds were available when quoted so all in all highly recommended Reviewed on: 30th May 2017

Would recommend

I got a loan for a 7,800 at 9% rate - got approved very quickly. Definitely would recommend it as a website is easy to use and payments are clear. Reviewed on: 30th May 2017

Do you have a different Zopa product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Bridging Loan
from Oblix Capital 0.00 from 0 reviews
Loans
from Central Credit Union 4.94 from 3319 reviews
Loans
from Leeds Credit Union 4.31 from 11 reviews

Want to see more from Zopa?

Fixed term savings account
from Zopa 4.87 from 1795 reviews
Credit card
from Zopa 4.87 from 44348 reviews
Cash ISA
from Zopa 4.84 from 1546 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub