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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.94 (68055 reviews)

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4.94

Based on 68,055 reviews, last reviewed 27th Mar 2026

274300% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Good service I have had no issues with Zopa at all very professional and made everything so easy Reviewed on: 27th March 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Personal loan reviews (68055)

Better than the banks

I'd far rather borrow money from human beings than a faceless bank. Reviewed on: 20th December 2016

Convenient, Fast and professional

Very low interest rates compared to the market, quick and smooth transaction. Reviewed on: 20th December 2016

Easy Loan

Easy loan, low interest rate, quick payment to my account, A++ for ease and customer service Reviewed on: 20th December 2016

Great Value

After looking around at a few loan options ZOPA stood out as being the cheapest way of affording the loan. Lower interest rates therefore lower repayments and overall cost. the application process was very easy and the approval and money came very quickly. I have had no problems with them at all so have had no need to use the customer service. so far overall very impressed. Reviewed on: 20th December 2016

Great service quick response

Application quick and easy, fast response, great interest, repayment scheme achievable. Thank you Zopa. Reviewed on: 20th December 2016

Quick and efficient

Wanted a loan to consolidate debt, and Zopa was the best rate with a very easy approval process. Overall, I'm very happy with the service Zopa provide Reviewed on: 20th December 2016

Good loan company, but can make mistakes

My experience is overall positive and I would recommend Zopa. Of the 2 mistakes they've made they have gone above and beyond to apologise and rectify their mistakes. Thank you Zopa. Reviewed on: 20th December 2016

Very good and efficient service

Very good and efficient service, needed quick money for my wedding :) Reviewed on: 20th December 2016

Simply Perfect for Customer Needs!!

I did extensive research about taking out a mid level loan earlier this year. Of course- there were numerous website recommendations (much bigger brands one might say?)- but when I was 'directed' to the ZOPA website, I was immediately transfixed by the 'sheer simplicity' of the loan application process. No complex guidelines and unnecessary jargon here! Just simple, understandable and pocket friendly interest rates (with the option of paying back more anytime!). This makes me a very happy customer. I would most definitely recommend ZOPA to all my friends and family. Reviewed on: 20th December 2016

Quick, great value and excellent service

I was a little dubious about getting a loan from a brand I didn't recognise at first. But I couldn't have been more wrong. Zopa put the money in my account the very next day and provided excellent customer service throughout. They also gave me the rate promised on their website unlike some of the bigger lenders. All round, I found it a positive experience. I would definitely recommend. Reviewed on: 20th December 2016

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