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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69089 reviews)

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4.91

Based on 69,089 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69089)

Excellent serivce well organised

Excellent serivce well organised Reviewed on: 14th January 2025

Quick simple and easy.

Hassle free. Once I completed the application form online and was approved, the money was transferred to my account straight away. The payments remain the same throughout the loan. I am so happy with the service provided. I would and have, recommended Zopa to family and friends. Reviewed on: 14th January 2025

Brilliant

Brilliant service when in need, super easy application, fast response and instant delivery. Great in times of need. Reviewed on: 14th January 2025

Easy process from strat to finish very reasonable mo...

Easy process from strat to finish very reasonable monthly repayments would definitely recognise to friends and family. Reviewed on: 14th January 2025

Very easy to use and rates very competitive

Very easy to use and rates very competitive Reviewed on: 14th January 2025

Very good company allway recomend to other people

Very good company allway recomend to other people Reviewed on: 14th January 2025

No hassle or issue, quick payout

No hassle or issue - filled in form, had immediate answer. Funds in account super fast. Reviewed on: 14th January 2025

Never give up

I had been with a bank for 30 years when I needed a loan. However I was refuse, so I applied with Zopa and was accepted. They keep you updated on your payments you credit rating and give you pointers how to improve. So when you feel like all is lost try Zopa you may get a pleasant surprise. Reviewed on: 14th January 2025

It was above my expectations, fast and transparent,...

It was above my expectations, fast and transparent, very good communication and profesionalism Reviewed on: 14th January 2025

Great efficient service with competitive rates and f...

Great efficient service with competitive rates and fast responses. Reviewed on: 14th January 2025

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