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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69089 reviews)

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4.91

Based on 69,089 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69089)

Great company and very helpfull.

Great company and very helpfull. Reviewed on: 14th January 2025

Easy to navigate app , great monthly updates on cred...

Easy to navigate app , great monthly updates on credit score and bank accounts Reviewed on: 14th January 2025

Overall very good experience hassle free and simple

Overall very good experience hassle free and simple Reviewed on: 14th January 2025

Excellent

Good customer service / supportive of circumstances Reviewed on: 14th January 2025

They are very h and let you know everything th...

They are very helpful and let you know everything that is going on etc Reviewed on: 14th January 2025

Multi-faceted borrowing

Two different loans : first to consolidate some of our credit card debt. Two cards virtually reduced to zero and and a reduction in monthly repayments; second to fix our badly wind-damaged windows and this reduced our energy costs. Reviewed on: 14th January 2025

Easy to deal with, clear and precise terms very tran...

Easy to deal with, clear and precise terms very transparent Reviewed on: 14th January 2025

Prompt and hassle free loan application process.

The loan application was stress free and also received a positive decision on my loan request. I will recommend again and again! Reviewed on: 14th January 2025

Easily arranged loan.

Easily arranged loan. Clear derails and details. Regular contact to ensure all was going well and that loan remained affordable Reviewed on: 14th January 2025

The service I received was exceptional.

The service I received was exceptional. I applied for the loan mid morning and and the money was in my account that afternoon. Reviewed on: 14th January 2025

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