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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69089 reviews)

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4.91

Based on 69,089 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69089)

all aspects of the transaction were quick and easy

all aspects of the transaction were quick and easy Reviewed on: 14th January 2025

Good service.

Good service. So easy to apply with Zopa and rates where competitive in the market when I was searching for loan. Reviewed on: 14th January 2025

Easy to apply and good rates

Easy to apply and good rates, no issues with money transfer and clear throughout the whole process, easy to keep updated with the app. Reviewed on: 14th January 2025

I have a credit card and a loan and they were so eas...

I have a credit card and a loan and they were so easy to sign up for and can easily be adjusted to suit me best Reviewed on: 14th January 2025

Fantastic

Found their staff very helpful and curtious, loan application straight forward, no long waiting to see if you've been accepted. Reviewed on: 14th January 2025

Excellent customer service and care from the start o...

Excellent customer service and care from the start of the application process to the final payment. Would highly recommend Reviewed on: 14th January 2025

Fantastic!

Zopa was like a life saver. Superb customer services and great rate. App is fantastic and you can manage your finances very easily. I can't recommend them enough Reviewed on: 14th January 2025

Was a smooth and excellent experience

Was a smooth and excellent experience Reviewed on: 14th January 2025

Straight forward application on line quick decision.

Straight forward application on line quick decision. Very good Reviewed on: 14th January 2025

Pleasure to deal with

I have a credit card and personal loan. Very easy application process and quick decision. App is very easy to use and navigate. Reviewed on: 14th January 2025

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