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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69089 reviews)

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4.91

Based on 69,089 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69089)

Very easy to work with and clear from the start

Very easy to work with and clear from the start Reviewed on: 14th January 2025

received a quick decision on my loan application.

I received a quick decision on my loan application. The money was in my account by the end of the day. I received an easy to follow payment plan and the payment is made on the same date each month. So easy , so convenient. No problems with set up of plan. All done for you. Really good rates, I wouldn’t hesitate to use Zopa again. Reviewed on: 14th January 2025

Fantastic app, products and service from Zopa

Zopa is an amazing bank. I have held a range of products with them and have now just opened a savings account. Their customer service is second to none, problems are resolved quickly and they ensure that you constantly get the best deal. Their app is very effective and easy to use and I manage my money quickly. There are loads of new features constantly in the app which makes me feel in control. Reviewed on: 14th January 2025

...personal loan

Fantastic experience they helped in the right direction. Complete confidentiality and up to date emails Reviewed on: 14th January 2025

Quick and easy process, no hassle and done in minutes

Quick and easy process, no hassle and done in minutes Reviewed on: 14th January 2025

Fantastic

Amazing customer support when I was struggling they offered me real solutions not just lip service. They helped me every step of the way to now I’m so close to being debt free. Reviewed on: 14th January 2025

Really good service for loan

Really good service quick decision Reviewed on: 14th January 2025

Robert Ravenscroft

Fantastic money in the very quick no hassle easy & hassle free Reviewed on: 14th January 2025

Painless and stress free application

Painless exercise from start, in application to completion on both occasions dealing with Zopa. Reviewed on: 14th January 2025

The process was quick and easy and got the funds wit...

The process was quick and easy and got the funds within the time frame that was mentioned. Reviewed on: 14th January 2025

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