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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69089 reviews)

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4.91

Based on 69,089 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69089)

Great provider

Great app, opportunity to pay off quicker and always kept up to date Reviewed on: 14th January 2025

Quick approval

Applied for a loan late on a Sunday and was approved, with money being sent to my account by around 9am Monday morning. Very quick and easy application. Very easy to submit necessary documents also. Reviewed on: 14th January 2025

Clear info & quick

Clear transaction web easy to use Reviewed on: 14th January 2025

Mahdi Aaryan

I got no problem .i newly opened the account but i have no issue or anything yet Reviewed on: 14th January 2025

Easy as Peasy

the portal is easy to navigate and the response to any request is almost instantenous. Reviewed on: 14th January 2025

I’ve had several loans with Zopa.

I’ve had several loans with Zopa. They are easy to manage through the app and their customer service is excellent. I’ve paid off some of these loans early which has been easy to do at the touch of a button. Reviewed on: 14th January 2025

Easy to apply and review payments and balances

Easy to apply and review payments and outstanding balance through a simple App Reviewed on: 14th January 2025

Efficient loans with no hassle and good website too

Efficient loans with no hassle and good website too Reviewed on: 14th January 2025

Very fast and simple process.

Very fast and simple process. Customer services were prompt in answering I call I made. Very pleased overall. Reviewed on: 14th January 2025

Highly Recommended

Quick efficient service and very easy to navigate. Reviewed on: 14th January 2025

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