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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69089 reviews)

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4.91

Based on 69,089 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69089)

The whole process was very easy and smooth.

The whole process was very easy and smooth. When i go an email to call and finalize the process, customer service had all details ready and concluded all in timely manner. Reviewed on: 14th January 2025

ZOPA sorted my loan very fast with little fuss

ZOPA sorted my loan very fast with little fuss Reviewed on: 14th January 2025

Speedy application process

The application process was straight forward and very quick to complete with no fuss. Reviewed on: 14th January 2025

A very happy returning customer!

A smooth process, great customer service and (having paid off my last loan in full) it was a no brainer coming back to Zopa. Excellent all round! Reviewed on: 14th January 2025

Been a great service.

Been a great service. Loan period due to end soon. In the unlikely event that I need another one then I will certainly look at Zopa first. Reviewed on: 14th January 2025

Quick and easy, funds were allocated in an easy and...

Quick and easy, funds were allocated in an easy and seamless process. Reviewed on: 14th January 2025

amazing services and customer care, plus a good, str...

amazing services and customer care, plus a good, straightforward app that have never failed so far. 5 stars throughout the entire period of being their customer! Reviewed on: 14th January 2025

Applying for a loan with Zopa is a quick and easy &...

Applying for a loan with Zopa is a quick and easy & a decision is made within minutes.The funds are normally in your bank account within 24 hours. Reviewed on: 14th January 2025

very easy to apply for recommend to family and friends

very easy to apply for recommend to family and friends Reviewed on: 14th January 2025

Efficient & hassle free service

The service is extremely efficient and provides clear guidance on how to apply. The process is straightforward and you are kept up to date throughout Reviewed on: 14th January 2025

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