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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69089 reviews)

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4.91

Based on 69,089 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69089)

Efficient and hassle free from start to finish

Efficient and hassle free from start to finish Reviewed on: 11th April 2024

Providing good affordable personal loans to individual

Providing good affordable personal loans to individual Reviewed on: 11th April 2024

Excellent supportive company who look after their cu...

Excellent supportive company who look after their customers Reviewed on: 11th April 2024

Application was very easy

Application was very easy and the money was in my bank within minutes of accepting the loan. The interest rate was the lowest I was offered and I also have the option to make overpayments whenever I want on my account to reduce the monthly payment. I can’t pass comment on customer service as I’ve had no issues so haven’t had to contact them. Reviewed on: 11th April 2024

Easy application.

Easy application. Immediate result. App is user friendly Reviewed on: 11th April 2024

Lowest rate, Immediate decision.

I realised that the interest rate on my credit was killing me.Zopa have me a consolidation loan, the lowest rate and an immediate decision. What else do you want? Reviewed on: 11th April 2024

Zopa- supportive team always

Very supportive team, always around to help their needy customers. Very professional and articulate in their approach. Reviewed on: 11th April 2024

So quick and easy to apply was all sorted in a matte...

So quick and easy to apply was all sorted in a matter of minutes could not fault them Reviewed on: 11th April 2024

Verry fast service,straight away money in the accoun...

Verry fast service,straight away money in the account,good apr Reviewed on: 11th April 2024

Was very easy to get a loan and helped talk through...

Was very easy to get a loan and helped talk through the process Reviewed on: 11th April 2024

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