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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69089 reviews)

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4.91

Based on 69,089 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69089)

Excellent customer service without all the fuss

Excellent customer service. Loan arranged very quickly with minimum of fuss. Easy to manage products on the App. Reviewed on: 11th April 2024

Fantastic company really friendly and helpful staff

Fantastic company really friendly and helpful staff Reviewed on: 11th April 2024

Brilliant service.

Brilliant service. Once approved money available almost immediately. Very easy to navigate website. Excellent interest rate. Reviewed on: 11th April 2024

I have a fixed term loan and have had no...

I have a fixed term loan and have had no problems Reviewed on: 11th April 2024

Brilliant company, always a great experience.

Brilliant company, always a great experience. Quick ad easy. Reviewed on: 11th April 2024

Very efficient and fast, professional and helpful

Very efficient and fast, professional and helpful Reviewed on: 11th April 2024

I found this company excellent there services for cu...

I found this company excellent there services for customers are exceptional and without any hassle always helpful in every way Reviewed on: 11th April 2024

Nothing is an issue for them very helpful

Nothing is an issue for them very helpful Reviewed on: 11th April 2024

Perfect Personal Digital Online Experience

Easy online process. Great visual digital app. Competitive rates. Exactly what you need in online banking. Reviewed on: 11th April 2024

Quick and easy to set up - hassle free

Quick and easy to set up - hassle free Reviewed on: 11th April 2024

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