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Zopa: Personal loan reviews

4.94
Based on 66,917 reviews, last reviewed 17th Jan 2026
54667% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
95%
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5%
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Latest highest rating:

5

A Good customer experience with a phone call to a Zo... A Good customer experience with a phone call to a Zopa team member to confirm my details when applying for a Zopa Loan ,all was made clear and the App... Read more Reviewed on: 17th January 2026
Paula D's avatar
Paula D

Latest lowest rating:

1

helpful quick very helpful understanding quick reply money straight into bank no problems Reviewed on: 16th January 2026
Tina Trice's avatar
Tina Trice

About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

Zopa Personal loan reviews (66917)

Review of the Zopa, Personal loan:

Great service

5
Originally had visa but found services they supplied, great app thumbs up Have opened several different accounts from saving to loans . Definitely continue to bank with Reviewed on: 26th April 2025

Very simple process and very efficient

5
Very simple process and very efficient Reviewed on: 16th January 2026

Quick and easy to use and never had any problems.

5
Quick and easy to use and never had any problems.including the app. Reviewed on: 16th January 2026

Easy User Functionality

5
The app is simple and effective to use. I find it easy to manage my accounts, make additional payments and find other products. I am able to find the settlement figure or to get additional loans by navigating the app options. Furthermore loan products are recommended to me based on the borrowing power shown in the app. ZOPA's loan process is simple when you have a good credit rating. I will conitnue to use ZOPA and will be applying for a bank account. Reviewed on: 16th January 2026

Easy to apply for a loan & the cash was issued quick...

5
Easy to apply for a loan & the cash was issued quickly once approved, easy to manage on the app Reviewed on: 16th January 2026

Really easy to use app and service is great

5
Really easy to use app and service is great Reviewed on: 16th January 2026

Was easy to set up and good communication throughout

5
Was easy to set up and good communication throughout Reviewed on: 16th January 2026

Quick reply and money deposited within minutes.

5
Quick reply and money deposited within minutes. Reviewed on: 16th January 2026

Excellent Service Provider

5
Zopa provided a fast, reliable and efficient financial service that met my expectations and goals. Reviewed on: 16th January 2026

Good experience over all but issues with bank statem...

4
Good experience over all but issues with bank statements was annoying Reviewed on: 16th January 2026

A good service

5
Very quick and simple process everything went as planned, early days yet hope everything else runs just as smooth Reviewed on: 16th January 2026