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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.94 (65833 reviews)

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4.94

Based on 65,833 reviews, last reviewed 16th Jan 2026

19067% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

OUTSTANDING SERVICE After struggling to obtain car credit or loan to purchase a vehicle Zopa was wonderful without introducing inflated unmanageable rates. Their customer... Read more Reviewed on: 16th January 2026

Latest lowest rating:

1

They've no idea what they're doing Moved to Ireland after taking out a loan. Couldn't update my address - computer says no. Couldn't log in without a UK mobile number as 2FA - computer ... Read more Reviewed on: 5th September 2025

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

Zopa Personal loan reviews (65833)

Review of the Zopa, Personal loan:

Simple and easy app and positive customer support with a query.

Simple and easy application process. Instant decision and money available in 2 hours. Positive subsequent interaction with customer Services with a query. Reviewed on: 20th March 2021

Applied for a loan via the App.

Applied for a loan via the App. Process so very simple, decision in seconds (as well as the money) and then clear communications throughout. Love the App! Reviewed on: 16th January 2026

Straight forward, quick decision and no fuss

Straight forward, quick decision and no fuss Reviewed on: 16th January 2026

Fast easy service, great customer service skills.

Fast easy service, great customer service skills. Reviewed on: 16th January 2026

Very simple loan application process

Very simple loan application process and the funds were there almost instantly for our new car. Really can't fault them. Reviewed on: 16th January 2026

Very easy to engage with, very fast response

Very easy to engage with, very fast response Reviewed on: 16th January 2026

Zopa helped me get a loan.

Zopa helped me get a loan. Their app is easy to use and customer service is great Reviewed on: 16th January 2026

Top lender all round

Top lender all round, from the beginning to the end Reviewed on: 16th January 2026

Excellent customer service and products

Excellent customer service and products Reviewed on: 16th January 2026

Straightforward, simple and swift end to end

Application process was simple and straightforward. Communication was great throughout and disbursement swift. Reviewed on: 16th January 2026

Easy enough to apply for and cheap payments

Easy enough to apply for and cheap payments Reviewed on: 16th January 2026

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