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118 118 Money: Credit Card reviews

Name: Credit Card
Rating: 4.78 (1101 reviews)

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4.84

Based on 1,101 reviews, last reviewed 12th Jun 2025

40% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

Credit card Excellent service and an excellent application very easy to use,would recommend them to my family and friends. Reviewed on: 12th June 2025

Latest lowest rating:

1

bumped the apr up to 50%, i would never have conside... bumped the apr up to 50%, i would never have considered applying for a credit card with such a ludicrous rate Reviewed on: 15th April 2025

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Review 118 118 Money: Credit Card now

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118 118 Money Credit Card reviews (1101)

This has been the best experience I have had!

This has been the best experience I have had with a credit card company. Everything is so easy with the app, my credit rating isn't the best but the apr is very reasonable. They rewarded me by extending my limit as I pay my balance off every month. Reviewed on: 15th April 2025

I have been a customer to 118 for a while and nether...

I have been a customer to 118 for a while and nether had any issues,with them Reviewed on: 15th April 2025

Staff always courteous , never offer more money than...

Staff always courteous , never offer more money than you can afford and I find the app very easy to use. Reviewed on: 15th April 2025

Staff ate helpful.

Staff ate helpful.and courteous and give clear information . Everything is explained thoroughly Reviewed on: 15th April 2025

Easy to use, great APP.

Easy to use, great APP. Regular credit reviews Reviewed on: 15th April 2025

Easy and efficent to use with the app on my phone.

Easy and efficent to use with the app on my phone. Also on hand for any quieries also. Good rates Reviewed on: 15th April 2025

Very easy to apply for borrowing money into your ban...

Very easy to apply for borrowing money into your bank account at low rate finance Reviewed on: 15th April 2025

Excellent service, quick processing, very good custo...

Excellent service, quick processing, very good customer services , app is easy to use as well Reviewed on: 15th April 2025

Too high rates but good customer service

Too high rates but good customer service Reviewed on: 15th April 2025

Il8 easy to talk to very polite and helpful

Il8 easy to talk to very polite and helpful Reviewed on: 15th April 2025

Reply from 118 118 Money Hi John, Thank you for taking the time to leave a review. We noticed that you rated us 1 star, but your comments were very positive, mentioning that our team was easy to talk to, polite, and helpful. We truly appreciate your kind words! It seems there might have been a mistake with the star rating. If this was unintentional, we would be grateful if you could update your review to reflect your experience more accurately. Your feedback is very important to us and helps us improve our services. If there was anything specific that led to the 1-star rating, please let us know. We are committed to providing the best possible service and would love to address any concerns you might have. Thank you once again for your feedback. Best regards, Munirah Response date: 16th April 2025

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